Airport Ground Processes and Resource Management
INFORM is a team of raised-in-industry ICT professionals who research, develop and deliver cutting-edge software solutions to improve airport and ground handling operations.
INFORM's flagship product, GroundStar, used by over 70 organizations in more than 150 airports worldwide, is recognized for its unsurpassed optimization capabilities, comprehensiveness and flexibility at the strategic, tactical and operational levels.
GroundStar provides tools for the improvement of processes, the planning and deployment of mobile and stationary resources, the monitoring of the entire turnaround and the production of business intelligence to guarantee maximum adherence to flight schedules and minimum costs.
GS Planning: Strategic and Tactical Planning Scenarios
GS Planning is used to create long-term, mid-term and short-term planning scenarios, including resource demand calculation and generation of optimised shift and shift-pattern models.
Seasonal flight information management and slot-capacity planning are also covered.
GS Rostering: Creating and Maintaining Staff Rosters
GS Rostering produces and maintains staff rosters under various methodologies and in full integration with planning, day-of-operation, human resources, time and attendance, and payroll.
Powerful time-management tools ensure full control of work time, time off, and absences. Vacation planning, staff kiosks and web-access facilitate management tasks and improve staff quality of life.
GS RealTime: Real-Time Allocation of Resources
GS RealTime's highly developed optimisation algorithms assist the dispatcher in the deployment of resources, mobile and immobile, and in the allocation of automatically created tasks derived from current or imminent flight events. Non-flight related tasks are also taken into account and optimally assigned to resources.
Bird's-eye views visualise all required details of the operation. The HubControl system monitors the multiple activities involved in the turnaround process, including relevant external events, and provides timely identification of actual or potential bottlenecks.
GS CRM and AODB:
Tracking contracts, Creating invoices, Central database
GS CRM facilitates the creation, tracking and maintenance of contracts and SLAs between the handling service providers and their clients, registers provided services, and generates invoices for contracted, additional and ad-hoc services.
GroundStar's airport operational database's (AODB) proprietary Message Broker provides a powerful platform to integrate, consolidate, manage and distribute the large and diverse amount of data affecting the multiple organisations and systems involved in the ground operation: a homogenous data integration in the heterogeneous airport systems environment.
Address
INFORM GmbHPascalstr. 23,
52076 Aachen,
-
Germany
Tel: +49 (0) 2408 9456 3024
Fax: +49 (0) 2408 9456 3025
Email: airport.systems@inform-software.com
URL: www.groundstar.aero
