Airport IT Support / Network Management / IT Maintenance / IT Service Management
When it comes to keeping airport and airline systems remain up and running 24 hours a day, 7 days a week, ServiceTec is the partner of choice for the world’s largest and busiest airports. Operating globally from bases in North America, Europe and the Far East, and with more than 1.5 million hours of experience, ServiceTec already supports well over 50,000 system devices and 1,000 self service devices to the world’s most stringent SLAs at some of the world’s major airports.
ServiceTec has also introduced SAMSS – ServiceTec’s Airport Managed Service Solution - an uncomplicated, flexible and cost-effective IT service management solution selected by ServiceTec to meet the existing and future service desk and service management requirements of its existing and new clients.
Using SAMSS, ServiceTec is now able to design, develop, implement and support highly customised, expandable and comprehensive airport service desk and service management solutions to the precise specification of its customers. Capable of delivering numerous benefits to airports of all sizes and passenger levels, ServiceTec’s Airport Service Desk and Service Management Solutions help airports drive business success through excellent customer service and reduce resource drain by streamlining and automating operations.
Global Managed IT Services for Airport and Airline Systems - 27/02/2010
Happy Birthday ServiceTec - 21 years ago,on 2nd March 1989, a new company came into being.Today, ServiceTec is the world‟s most highly regarded independent provider of managed IT services to the airport and airline industries.
Commenting on the 21st anniversary of ServiceTec, co-founder and Group Chairman
Andy Anderson said:
“I still find it hard to believe that we are celebrating ServiceTec‟s 21st birthday. Not
because I have ever had any doubts about ServiceTec‟s future, but because it just doesn‟t seem possible that it all started 21 years ago!
In 2007 we decided to focus solely on the airport and airline industries– a decision that allowed us to build on our already strong reputation as the IT managed services partner of choice for the world‟s largest and busiest airports.
Today we are the most successful, most respected and most highly regarded
independent provider of managed IT services to airports. Over the years we have
successfully adapted our services in line with the ever changing needs of our existing and potential customer base – a flexibility that very few, if any, of our competitors have, and one that is greatly appreciated by our customers. They know that when they come to us with a request, our standard answer is „Yes‟. Our ability to always accommodate our customers‟ requirements is something what sets us apart from the crowd.
The success of ServiceTec is due entirely our employees. I look forward to the next 21
years with excitement.”
ServiceTec Airport
Services International
The Spirella Building
Letchworth Garden City
Hertfordshire SG6 4ET
UK
t: +44 (0) 1462 476200
f: +44 (0) 1462 476210
e: info@servicetec.com
ServiceTec International Inc
12007 Sunrise Valley Drive
Suite 355
Reston, Virginia 20191
USA
t: +1 703 259 4000
f: +1 703 259 4001
e: info@servicetec.com
www.servicetec.com