Airport IT Support/Network Management/IT Maintenance/IT Service Management
When it comes to keeping airport and airline systems remain up and running 24 hours a day, 7 days a week, ServiceTec is the partner of choice for the world’s largest and busiest airports. Operating globally from bases in North America, Europe and the Far East, and with more than 1.5 million hours of experience, ServiceTec already supports well over 50,000 system devices and 1,000 self service devices to the world’s most stringent SLAs at some of the world’s major airports.
ServiceTec has also introduced SAMSS – ServiceTec’s Airport Managed Service Solution - an uncomplicated, flexible and cost-effective IT service management solution selected by ServiceTec to meet the existing and future service desk and service management requirements of its existing and new clients.
Using SAMSS, ServiceTec is now able to design, develop, implement and support highly customised, expandable and comprehensive airport service desk and service management solutions to the precise specification of its customers. Capable of delivering numerous benefits to airports of all sizes and passenger levels, ServiceTec’s Airport Service Desk and Service Management Solutions help airports drive business success through excellent customer service and reduce resource drain by streamlining and automating operations.
Global Managed IT Services for Airport and Airline Systems - 14/07/2010
Lynne Harrison appointed Executive VP, AmericaServiceTec Global Services International (SASI) has announced that Lynne Harrison, the Group's Financial Director and Chief Financial Officer, has accepted the position of Executive VP, America.
"In addition to her existing responsibilities, Lynne has agreed to lead the challenge to grow our business in the USA," explained Chief Executive Officer, David Ison. "Lynne's task will be to help our Global Sales Director -Ton Oosterwijk - and his sales team as we increase the number of US sites in line with our business objective."
Lynne joined ServiceTec in 1999 after spending a number of years in senior financial roles with various multi-national companies. Based in ServiceTec's US Head Office, Lynne lives in Northern Virginia.