Aviation Ground Services

Ground Handling

We offer our Customers an integrated range of high quality passenger, ramp and technical services at over 128 locations around the world.

We can tailor our products to the specific needs of each of our Customers, offering all or a mix of the following services:

• Passenger Services
• Passenger check-in
• Ticketing
• Boarding
• Lost and found
• Irregularity handling (hotel accommodation, meal vouchers)
• Security screening
• Special services
• Ramp / Technical Services
• Baggage loading
• Pushback, towing and repositioning
• Aircraft cleaning, toilet/water
• Aircraft de-icing
• Load control, communications, flight operations, dispatch
• Line maintenance
• GSE maintenance
• Supervision

Committed to making our service quality even more outstanding, we seek to work in partnership with each of our Customers, to design, develop and deliver outstanding and flexible service solutions. Along with our experience and commitment to continuous improvement, we design solutions that optimise the total cost of our Customer's ground operations.

Always forward thinking, we have developed state-of-the-art information services and deployed leading edge technology solutions, which resulted in us becoming the very first ground handling supplier to deliver CUSS to our Airline and Airport Customers.

Cargo

Operating under its own brand, Servisair Cargo operates at 40 locations worldwide employing 1100 staff and handling 600 customers.

With a customer base extending to national carriers, major alliances, low cost carriers, express, freighter operators, GSAs, freight forwarders and members of the public, we provide a flexible and responsive service to meet the specific customer needs.

Annually we process 900,000 tonnes of cargo offering an integrated handling product from cargo warehousing, aircraft loading and unloading, trucking, documentation, dangerous goods handling, customs brokerage, freight forwarding, supervision and capacity control.

To support our network of warehouse facilities, we can offer customers the benefit of our in house trucking service, enabling them to access a wider geographical market within the UK and Ireland. Our fleet of over 30 trailers was further expanded by 24 units in 2007, when Servisair acquired Shamrock Logistics.

We enable our Customers - airlines, freight forwarders, sales agents and shippers, the ability to track progress of their freight via our dedicated website: servisaircargo.com.

Fuelling

Into-Plane Fuelling

With extensive expertise of over 25 years in delivering high quality services in fuelling airlines throughout North America, Servisair joined forces with Shell Aviation in 2004 to form a joint venture under the distinct brand 'Servisair & Shell Fuel Services'. The complementary skills of the Joint Venture enable Customers to benefit from the specific expertise of two leading organisations. Servisair & Shell Fuel Services has a proven record of delivering dependable and high quality fuelling services for approximately 4,000 flights uplifting nearly 8,200,000 gallons of jet fuel each day to over 75 different air carriers in 13 major North American Airports.

For more information please contact itpfuel@servisair.com

Fuel Management

Fuel Management is a complete outsourced solution for airlines in the procurement of fuel and fuel related services. The service offers a single point of contact, complete price transparency, access to expertise, competitive bidding of fuel requirements, paying supplier invoices and preparing customised reports. The service is available to support worldwide operations around the clock, seven days a week.