Flight Announcement System / Public Address System / Passenger Information System
Passenger information System
Simpleway offers a complete passenger information system solution for travel hubs. Simpleway products consist of several modules that cover all possible scenarios of flight-related information delivery to passengers. The system keeps them informed about their flight status via:
- Automated voice announcements - SimpleVOX
- Mobile phone notifications - SimpleCUE
- Information panels (FIDS) - SimpleVUE
With a special focus on small airports, we also offer automated voice announcements triggered from "cloud" - a top service with a very competitive pricing structure.
Our aim is to offer passengers information on their flight status from the moment they leave their homes until they board their flights; although our services do not end there - at the airport of destination, we update each passenger on the unloading of their luggage.
The main benefit for the airports is that Simpleway products share a single back-end system that works for all of the above mentioned features. There is no need for a dedicated interface between FIDS / BIDS or automated announcement data exchange, nor need to contact several companies when a change needs to be applied in one of the systems. Simpleway offers all-in-one solution that runs on one platform. Despite that, each system can still be run separately.
SimpleVOX - Natural Voice Announcements in Public Spaces
SimpleVOX can be connected to any existing analogue or digital PA system. Announcement triggering may vary from fully automatic to manually triggered from gate clients.
Voice libraries are not limited to general announcements such as boarding or gate change calls, but may include a full range of airlines or airport related announcements, starting from a welcome message to a meal voucher when the passenger’s flight is canceled. Plus, a number of subsections can be added.
SimpleVOX is more than just a voice generator. It can also serve as the integration layer between different PA system zones or systems. It allows setting up dynamic call routing between individual PA subsystems via Cobranet, a feature that has been fully used at Vancouver international airport - the one of the world’s largest Bosch Praesideo installations.
PC Call Station
A call station client SW is ready for installation to meet an agent’s needs at gate, baggage claim or operations areas.
This state-of-the-art and user-friendly ergonomic GUI can be fully customized according to individual customer needs.
The software is hardware and OS independent and can be installed even on mobile devices such as iPad or on CUTES to save gate desk space.
SimpleCUE - Mobile Platform Channel for Information
SimpleCUE brings a revolution in the communication between information systems of airports or airlines and passengers via mobile devices. iPhone/Android application, miniweb and SMS are the tools of today to deliver up-to-date flight information to passengers on-line.
SimpleCUE application can include a map rendering feature or WiFi-based navigation through the airport. Besides the main message, all of the channels can deliver marketing information as well.You can easily implement service offerings, duty-free shop advertisement or any other marketing material into all possible announcements distributed by SimpleCUE. Special customization is ready for a wide range of brand demands.
SimpleVUE - Information Display Solution (FIDS)
With SimpleVUE, we offer a brand-new technology that was developed with an emphasis on easy and flexible content creation. There are no limitations to screen design, you can create a professional look from the scratch or using a template within minutes. The role-based content management system ensures that each user can only perform allowed actions (content creation, publishing, scheduling, group management, manual override, etc.). SimpleVUE software is already ported on iPad to allow users to manage monitor content on their way through the airport.
The text of the currently played voice announcement is displayed on the information panel. We believe that this should be a standard solution available at every airport to support disabled passengers. At present, it is supported by only few systems because the required interface between AAS and FIDS is often missing. With SimpleVUE, however, the interface is no more needed.