Boeing

Boeing Commercial Airplanes - The World's Premier Commercial Jetliner Manufacturer

Company Profile

• Tradition

  Boeing has a long tradition of aerospace leadership and innovation. We continue to expand our product line and services to meet emerging customer needs. Our broad range of capabilities includes creating new, more efficient members of our commercial airplane family; integrating military platforms, defense systems and the warfighter through network-centric operations; creating advanced technology solutions that reach across business units; e-enabling airplanes and providing connectivity on moving platforms; and arranging financing solutions for our customers.

  Headquartered in Chicago, Boeing employs more than 160,000 people across the United States and in 70 countries. This represents one of the most diverse, talented and innovative workforces anywhere. More than 83,800 of our people hold college degrees–including nearly 29,000 advanced degrees–in virtually every business and technical field from approximately 2,800 colleges and universities worldwide. Our enterprise also leverages the talents of hundreds of thousands more skilled people working for Boeing suppliers worldwide.

   

  

• Commercial Aviation Services:

  Customers who choose Boeing get more than great airplanes. They get a partner they can rely on to help them succeed. Boeing Commercial Aviation Services deploys the broadest array of support resources to keep customers’ airplanes where they should be — in the air, earning revenue.

  • Global Customer Support: Boeing has developed a worldwide infrastructure to support airline schedules, resolve technical difficulties, provide quick access to technical information and deliver vital products and services when and where they’re needed.

  • Material Management and Spares: Boeing operates the aviation industry’s most comprehensive spare-parts sales and distribution network, maintaining inventory for about 500,000 different types of parts to support the worldwide fleet.

  • Maintenance and Engineering Services: Commercial Aviation Services develops, manages and delivers the vast amount of technical information needed for fleet maintenance and engineering support.
  • Fleet Enhancements and Modifications: Commercial Aviation Services can help airlines modify aircraft configurations, enhance fleet performance and improve cabin amenities.

  • Flight Operations Support: Commercial Aviation Services provides full support for airline flight operations, including innovative information-management solutions and a global training network. Offerings include flight training & technical data publications such as flight manuals, dispatch deviation guides, master minimum equipment lists, and other related documents, many of which are available through MyBoeingFleet. We also provide flight operations engineering support, along with simulator data support.

   

  

• Boeing Commercial Airplanes

  Boeing has been the premier manufacturer of commercial jetliners for over 40 years. With the merger of Boeing and McDonnell Douglas back in 1997, Boeing’s leadership in commercial jets, joined with the lineage of Douglas airplanes, gives the combined company a 70-year heritage of leadership in commercial aviation.

  Today, the main commercial products are the 737, 747, 767 and 777 families of airplanes and the Boeing Business Jet. New product development efforts are focused on the Boeing 787 Dreamliner, and the 747-8. The company has nearly 12,000 commercial jetliners in service worldwide, which is roughly 75 percent of the world fleet.

  Through Boeing Commercial Aviation Services, the company provides unsurpassed, around-the-clock technical support to help operators maintain their airplanes in peak operating condition.

  Commercial Aviation Services offers a full range of world-class engineering, modification, logistics and information services to its global customer base, which includes the world’s passenger and cargo airlines, as well as maintenance, repair and overhaul facilities. Boeing also trains maintenance and flight crews in the 100-seat-and-above airliner market through Boeing Training & Flight Services, the world’s largest and most comprehensive provider of airline training.

   

  

• Culture & Values

  Boeing is a company of amazing people working in one of the most exciting industries in the world. When you consider our many accomplishments — from designing and building the earliest biplanes to creating and supporting today’s supersonic aircraft and spacecraft — you might think we would be content with how far we’ve come. But a company of our size and scope doesn’t succeed by resting on its laurels; we are constantly re-examining our capabilities and processes to ensure that our company is as strong and vital as our heritage. In fact, our culture mirrors the heritage of aviation itself, built on a foundation of innovation, aspiration and imagination.
  
  Our Values

  At Boeing, we are committed to a set of core values that not only define who we are, but also serve as guideposts to help us become the company we would like to be. We truly live these values every day.

  Leadership
  
  We will be a world-class leader in every aspect of our business: in developing our team leadership skills at every level, in our management performance, in the way we design, build and support our products, and in our financial results.

  Integrity

  We will always take the high road by practicing the highest ethical standards, and by honoring our commitments. We will take personal responsibility for our actions, and treat everyone fairly and with trust and respect.

  Quality

  We will strive for continuous quality improvement in all that we do, so that we will rank among the world’s premier industrial firms in customer, employee and community satisfaction.

  Customer Satisfaction

  Satisfied customers are essential to our success. We will achieve total customer satisfaction by understanding what the customer wants and delivering it flawlessly.

  People Working Together
  
  We recognize our strength and our competitive advantage is — and always will be — people. We will continually learn, and share ideas and knowledge. We will encourage cooperative efforts at every level and across all activities in our company.
  
  A Diverse and Involved Team

  We value the skills, strengths and perspectives of our diverse team. We will foster a participatory workplace that enables people to get involved in making decisions about their work that advance our common business objectives.

  Good Corporate Citizenship
  
  We will provide a safe workplace and protect the environment. We will promote the health and well-being of Boeing people and their families. We will work with our communities by volunteering and financially supporting education and other worthy causes.

  Enhancing Shareholder Value

  Our business must produce a profit, and we must generate superior returns on the assets entrusted to us by our shareholders. We will ensure our success by satisfying our customers and increasing shareholder value.

  Our Vision

  The Boeing Vision is: People working together as a global enterprise for aerospace leadership. How will we get there?

  • Run healthy core businesses
  • Leverage our strengths into new products and services
  • Open new frontiers

  In order to realize our vision, we consider where we are today and where we would like to be tomorrow. There are certain business  imperatives on which Boeing places a very strong emphasis.

  • Detailed customer knowledge and focus that understand, anticipate and respond to customer needs.
  • Large-scale systems integration that continually develops and advances technical excellence.
  • A lean enterprise characterized by efficiency, supplier management, short cycle times, high quality and low transaction costs.