Air France and WestJet Check-In Counters to Relocate at Denver International Airport

Denver International Airport (DEN) will relocate the check-in counters for Air France and WestJet. These moves are necessary to accommodate construction of the new security checkpoints as part of the Great Hall Project.

Air France
Air France will move its check-in operations from Pod 9 on the northwest side of Level 6 in the Jeppesen Terminal to Pod 6 on the southwest side of Level 6 near Door 614. Air France will close the existing check-in counter at 5:20 p.m. today and will resume check-in operations in Pod 6 near Door 614 on Oct. 7.

WestJet
WestJet will move its check-in operations from Pod 9 on the northwest side of Level 6 in the Jeppesen Terminal to Pod 6 on the southwest side of Level 6 near Door 614. WestJet will resume check-in operations in its new location at 10:30 a.m. on Oct. 6.

Pod numbers are noted on the overhead yellow signs hanging from the ceiling in the ticket counter areas.

Over the last month, airline check-in counters have been relocated throughout the Jeppesen Terminal. Below is a list of airlines that have already relocated along with their new location:

• Allegiant is now located in Pod 3 on the southeast side of Level 6 near Door 615
• American Airlines is now located in Pod 3 on the southeast side of Level 6 near Door 613
• Boutique Air is now located in Pod 4 on the southeast side of Level 6 near Door 615
• British Airways is now located in Pod 4 on the southeast side of Level 6 near Door 615
• Sun Country Airliners is now located in Pod 3 on the southeast side of Level 6 near Door 615
• Delta Airlines is now located in Pod 6 on the southwest side of Level 6 near Door 612
• Denver Air Connection is now located in Pod 4 on the southeast side of Level 6 near Door 617
• Frontier Airlines now located in Pod 2 in the center of Level 6 east near Door 611 (this is the new
  check-in area that was completed last fall and includes new self-bag drop units).
• JetBlue Airways is now located in Pod 4 on the southeast side of Level 6 near Door 617
• Southern Airways Express is now located in Pod 4 on the southeast side of Level 6 near Door 615
• Spirit Airlines is now located in Pod 5 on the southwest side of Level 6 near Door 616
• Volaris is now located in Pod 3 on the southeast side of Level 6 near Door 615

The last of the check-in relocations including Aeromexico, Air Canada, Cayman Airways, Copa Airlines, Edelweiss, Icelandair and Lufthansa will take place Oct. 10 and 11. More details to come soon.

Passengers are encouraged to visit www.flydenver.com the day prior to their flight to confirm the location of their airline within the terminal. Signage on Peña Boulevard and curbside signage will also be updated to direct passengers to the correct set of doors on all levels.

If you need assistance finding the location of your airline, please look for a DEN Ambassador in a purple vest, employees with badges, or construction personnel who can help. You can also utilize the DEN interactive map that offers step-by-step directions to airlines and amenities within DEN. Check-in directories are also available to help identify airlines’ pod numbers. Temporary signage will be installed at the old check-in counters to assist passengers who may be unaware that the airlines have moved.

The airline relocations are temporary and will allow work to progress on Phase 2 and the Completion Phase of the Great Hall Project. These phases will build new security checkpoints on the northwest and northeast corners of Level 6 and eventually these airlines will be relocated into permanent spaces similar to those of United and Southwest. To learn more about the Great Hall Project and future plans DEN has to continue to renovate the terminal to accommodate 100 million annual passengers, visit the project page.