Airport Collaborative Decision Making To Increase Operational Efficiency At KLIA

Company Kuala Lumpur International Airport
Date 01.08.2022

KL International Airport (KLIA) will be implementing Airport Collaborative Decision-Making (A-CDM) integrated system to increase operational efficiency its KLIA eco-system. The new initiative will see a collaboration between seven stakeholders at the airport including Civil Authority of Malaysia (CAAM), Malaysia Airlines (MH), AirAsia (AK), Batik Air (ID), Aerodarat, Pos Aviation and Ground Team Red (GTR).

The airport operator together with the government agency, airlines and ground handling companies signed a Memorandum of Understanding (MoU) witnessed by the Secretary General of Ministry of Transport Malaysia, Datuk Isham Ishak earlier today to commemorate the collaboration. A-CDM system will be able to enhance the airlines’ On Time Performance (OTP) and help all parties to strategically use resources and manage flight operations more effectively.

The Managing Director of Malaysia Airports, Dato’ Iskandar Mizal Mahmood said, “As the national airport operator, we are continuously working with all stakeholders to enhance the service standards. The MoU that is signed today intends to bring the relevant partners at KLIA together and explore the benefits of A-CDM. A-CDM uses real-time data accessible to everyone for smoother process flow management. Embarking on the initiative allows national aviation players to better serve passengers, thus we are very appreciative of the support shown by all stakeholders.”

A-CDM integrates the operations of the airport, air traffic control, regulator, airlines, and ground handlers on a unified platform to achieve collaborative decision-making that will establish common situational awareness and maximise the exchange of information. This will then improve air traffic through enhanced predictability of events and optimised utilisation of resources. Airline partners will benefit from reduced waiting times on the runway and increase in customer satisfaction and productivity for ground handling activities. Meanwhile, the airport operator will experience improved punctuality, gate planning and overall passenger flow management.

According to the International Civil Aviation Organisation (ICAO), 18 airports in Asia Pacific have already implemented A-CDM whereas 23 others are in the midst of embarking on it.


Kuala Lumpur International Airport
64000 Sepang
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