Store Sense


GrayMatter’s Store Sense is a one-stop solution that helps you enhance your store business via increased sales opportunities, heightened customer engagement and increased staff productivity. Store Sense enhances store revenues and elevates shopper experience by a mix of solutions covering the following areas:

  • Real-time Sales Data Capture (IoT device for data capture, software option also available as alternative to IoT device)
  • Business Intelligence & Analytics
  • Contract Management & Billing
  • Digital Campaigns
  • Digital Receipts
  • Digital Process Automation
  • Employee Productivity & Communication
  • Competition Benchmarking
  • Loyalty Programs
  • Store Traffic Profiling

Following are the key value propositions of the solution:

  • Revenue leakage trapped by replacing manual sales reporting by the automated system.
  • Increase in revenue due to engagement via digital campaigns.
  • Prevention of opportunity loss in sales due to competitive price benchmarking.
  • Man-hours saving per month due to automation.
  • Prevention of opportunity loss in sales due to digital inventory tracking.
  • Increase in repeat customer wallet share due to loyalty programs and store traffic profiling.
  • Cross-Sell and Up-Sell promotion leading to ROI.
  • Improvement in customer service TAT due to employee tracking.

Following are media links to some recent success stories and engagements for this solution

Bengaluru Airport

El Dorado Airport