GrayMatter’s Store Sense is a one-stop solution that helps you enhance your store business via increased sales opportunities, heightened customer engagement and increased staff productivity. Store Sense enhances store revenues and elevates shopper experience by a mix of solutions covering the following areas:
- Real-time Sales Data Capture (IoT device for data capture, software option also available as alternative to IoT device)
- Business Intelligence & Analytics
- Contract Management & Billing
- Digital Campaigns
- Digital Receipts
- Digital Process Automation
- Employee Productivity & Communication
- Competition Benchmarking
- Loyalty Programs
- Store Traffic Profiling
Following are the key value propositions of the solution:
- Revenue leakage trapped by replacing manual sales reporting by the automated system.
- Increase in revenue due to engagement via digital campaigns.
- Prevention of opportunity loss in sales due to competitive price benchmarking.
- Man-hours saving per month due to automation.
- Prevention of opportunity loss in sales due to digital inventory tracking.
- Increase in repeat customer wallet share due to loyalty programs and store traffic profiling.
- Cross-Sell and Up-Sell promotion leading to ROI.
- Improvement in customer service TAT due to employee tracking.
Following are media links to some recent success stories and engagements for this solution