Airport Passenger and Ground Handling Automation Solutions

Company Damarel Systems International Limited
Date 26.04.2013

Azzurra Ground Handling Services chooses Babel and Embark to help optimise the efficiency of their check-in and gate operations at London Heathrow.

Azzurra GHS Logo

The Babel GUI Common Language Front-End and Embark Automated Gate Boarding solutions have been adopted for a number of the carriers handled by Azzurra on the Common Use platform at London's Heathrow Terminal 4.

The staged implementation has already started and will eventually cover the following airlines:

  • Malaysia Airlines
  • SriLankan Airlines
  • Gulf Air
  • Air Malta
  • Uzbekistan Airways
  • Azerbaijan Airlines

The common GUI interface means Azzurra will benefit from increased staff flexibility for the check-in and boarding of different carriers, with greatly reduced training required for the various host DCS systems.

With major changes underway at LHR, Azzurra could also see more benefits from Babel and Embark in future. Both products are certified on all the major CUTE vendors’ platforms, so Azzurra will be able to continue using them if any of these airlines are relocated to different terminals in the airport, regardless of the Common Use provider.

To find out how Damarel can help you automate your operation, please contact us by phone on +44 (0) 1252 783787 or by email info(at)


Damarel Systems International Limited
The Granary, Grange Court
Grange Road
United Kingdom
GU10 1DW
  • +44 (0)1252 783787