Airport Self-Service Solutions

Gemalto and IER create the complete self-service airport experience for travellers

Company IER
Date 14.03.2017

Gemalto, the world leader in digital security, and IER , a leading designer of solutions that improve the flow of goods and people, have teamed up to create Fly to Gate, an end-to-end self-service airport experience for travellers.

  • Fly to Gate provides secure biometric authentication from check-in to boarding
  • A combination of hardware and software automates document and ID verification processes for airports and airlines
  • Compliant to government requirements including biometrics, it provides stringent security for immigration

Airport travel is booming; in 2016, there were 3.8 billion passengers and the International Air Transport Association (IATA1) expects this to double by 2035. This means that the industry and authorities will need to deploy automated solutions to optimize the flow of passengers while guaranteeing stringent security.

Fly to Gate answers the growing need for a self-service experience that takes travellers smoothly from their home to the departure gate. A typical Fly to Gate departure solution encompasses mobile or self- fully automated check-in stations, bag drop points, border control, security and boarding gates.

This innovative offer combining IER’s self-service equipment and services with Gemalto’s border management solutions opens a swift and secure biometric pathway through the airport (see attached infographics).

Fly to Gate supports multimodal biometric checking including facial recognition, robust document verification and straightforward integration with immigration systems, enabling rigorous standards of security and outstanding operational efficiency for airports and airlines.

The solution offers complete flexibility to meet individual requirements, and the potential to make virtually all traveller handling processes automatic. By putting the passenger in control of their airport experience, Gemalto and IER’s joined-up approach reduces queueing, as well as the stress and strain associated with air travel. Airports and airlines also benefit from the enhanced customer experience, with travellers enjoying more free time in leisure and retail facilities.

Maxime Boulvain, CEO at IER said:  For airports and airlines alike, the opportunities created by strong growth in passenger numbers go hand in hand with the challenges of more stringent border and security checks. This new partnership between IER and Gemalto squares the circle, utilizing world-class automation techniques to improve customer satisfaction, implement consistent identity and document verification procedures, and maximize commercial revenues.”

Frédéric Trojani, Executive Vice President of Government at Gemalto said:  “The appetite for automated, self-service travel experiences is already evident in the success of electronic travel authorization, online check-in and automated border eGates. “For the first time, Fly to Gate offers a chance to reap the full benefits of this trend, working with leading partners whose solutions have been proven in numerous deployments.”

Discover how Gemalto and IER will revolutionize the airport experience at Passenger Terminal Expo on stand #5010.

Contact Company

IER
3 rue Salomon de Rothschild
F-92150 Suresnes
France
  • +33 (0)1 41 38 61 00