The Impact of Growth
Growth – it’s inevitable. Without it, business stagnates and withers, but with it, business thrives and flourishes. However, what happens when significant growth gives rise to serious questions about safety and customer satisfaction?
They’re the kind of growth numbers that most companies can only ever dream about – like-for-like, year-on-year growth of an impressive 7.45%. At Manchester Airport, that means processing close to 28 million passengers in just one year, as of January 2018.
As the UK’s third-largest international airport, Manchester has a mammoth task to fulfil. Not only does it need to process the hundreds of thousands of people that pass through its terminals each day quickly, safely and efficiently, it also needs to manage staff, security and future growth forecasting, all while handling the multiple day-to-day tasks that go into running the airport.