AviaVox BV

AviaVox BV

Intelligent Artificial Voice Systems

AviaVox is a leading provider of Intelligent Artificial Voice Systems for Airports and Airlines. The company has developed software with which high quality synthetic voices can be generated in a multitude of languages. The AviaVox systems contribute to the daily operations of both Airports and Airlines as they integrate with other operational systems. AviaVox is based in the Netherlands.
 
We persist in our commitment to implement cutting-edge technological innovations. Our goal is to achieve uncompromising products of the highest quality that assist in increasing the announcement-intelligibility at airports and airlines.
 
The unique phoneme-technology enables a remarkably high level of guaranteed natural speech in many languages. The quality is unique in the world and is not to be distinguished from a human voice. The AviaVox system significantly improves the communication between the airport and its passengers. Once, the Airline-Gate-Client has been chosen the efficiency during the boarding process of airlines increases significantly. Its effectiveness supports “a silent airport policy”, creating a less hectic, more professional environment.
 
The first professional installation was set up in 1998 and throughout the years, AviaVox has built a rich knowledge of Airport and Airline announcements thus meeting the high demanding international requirements. AviaVox systems can be found everywhere in the world, such as: London Heathrow, New Delhi, Moscow, Cairo, Doha Qatar, Bristol and many others.

With the current state-of-the-art technology, AviaVox is uniquely positioned to become the main provider for artificial voice systems for airports and airlines all over the world.

Company Profile

  • Generic Announcement System

    Usually, one will find the following components at an Airport:

    • Airport Operational Data Base  (AODB);
    • Flight Information (Display) System (FI(D)S);
    • Interface Broker, as an alternative to the two above;
    • Public Address System (PAS);
    • Private Automatic Branch Exchange (PABX / PBX);
    • Local Area Network (LAN);
    • Internet access.

    The AviaVox System offers an Airport an integrated solution by using all those existing resources, thus reducing the need for additional investments. On one hand the AviaVox System can be considered as a microphone input to the PA system and on the other hand it integrates with several of the above mentioned resources to gather its information to drive the system.

    The system works as follows: every time there is a status change of an individual flight, the AviaVox System receives a data dump of flight related information from the AODB (or Interface Broker). This information usually is transported as an ASCII string or XML file over a TCP/IP connection through the Local Area Network.

    By mirroring this information over the previous frames the AviaVox System can identify the applicable changes. Such a change, an event, can result into an announcement. However, this is defined in the parameter settings of the AviaVox System that reflect the Airport announcement policies.

    Intelligent Artificial Voice Systems
  • Airline-Gate-Client

    The Airline-Gate-Client is a very strong software-tool. It supports the local announcements in the restricted area of the boarding gate, used by Airlines and handling agencies to support their boarding procedures. The software supports a huge amount of tailor-made boarding announcements for airlines, currently in the order of 0.8 trillion ( 0.8 * 1012 ) combinations.

    Located on the (CUTE/MUSE/CUSE) gate pc’s, the Airline-Gate-Client links to the airport’s AODB/FIDS (Airport Operational Database/Flight Information Display System) and is fed the flight information for that gate. When an airline opens the application (figure 7.4) the software automatically will detect all the essential information of the departing aircraft at that specific gate. In other words it will know the airline, the destination, the aircraft type and the specific boarding procedures belonging to that information for the specific aircraft type. The supported text in the editor screens dynamically will be adopted accordingly. An airline can choose default announcements for the aircraft or set up their own specific announcements.

    Because most data is known by the Airline-Gate-Client software, this information is already filled in the editor screen. This increases the user friendliness of the application because an announcement can be initiated by one simple click of the mouse.

     

    Intelligent Artificial Voice Systems
  • AVIS (AviaVox Information System)

    The AviaVox Information System is an option to the generic system and is a combination of an IVR (Interactive Voice Response System) combined with the ability to remotely obtain actual real-time flight information. Persons that want to obtain information of the Airport or flights can dial in to the AVIS system by landline or their mobiles.

    Information can be provided in two ways:

    1.    Static

    • Flight related; small airports
    • Airport related

    2.    Dynamic

    • Flight related; larger airports
    • Airport related

    In case of the static method, information is typically provided in (tree) format whereby the required information can be obtained by answering a limited number of basic questions from the AVIS system. Gradually the software will guide the user to a point where the information can be listened to. The interaction between the user and the software is done by the push buttons of the telephone.

    In case of the dynamic method it is somewhat more complex. A user that dials into the system, e.g. a 0900-nr, can obtain information from the system by feeding the system with essential flight information such as a flight number. The system than will search the required information in the data hold in the generic system and as this data reflects the actual information coming from the AODB, the real-time and latest flight information is provided to the listener.

    Zone Visualizer

    The Zone Visualizer is an option that enables operators to see and listen to announcements that are made by the automatic announcement system in a specific PA-zone of the airport either initiated by the generic system or the Airline-Gate-Client. By selecting a zone on an airport map, the live announcements can be read on screen and listened to.

    Intelligent Artificial Voice Systems

Company News

  • Intelligent Artificial Voice Systems

    Together with Norwegian business partner Caverion, AviaVox has delivered its Generic System and Airline-Gate-Client® to Oslo Airport, integrated with the Bosch PA system. The airport serves a number of international and domestic destinations. Especially the …
  • Intelligent Artificial Voice Systems

    AviaVox is a leading provider of Intelligent Artificial Voice Systems for Airports and Airlines. The company has developed software with which high quality synthetic voices can be generated in a multitude of languages. The AviaVox …
  • Intelligent Artificial Voice Systems

    AviaVox is a leading provider of Intelligent Artificial Voice Systems for Airports and Airlines. The company has developed software with which high quality synthetic voices can be generated in a multitude of languages. The AviaVox …
View More
  • Intelligent Artificial Voice Systems

    AviaVox is a leading provider of Intelligent Artificial Voice Systems for Airports and Airlines. The company has developed software with which high quality synthetic voices can be generated in a multitude of languages. The AviaVox …
  • Intelligent Artificial Voice Systems

    Nowadays, more and more regional airports recognize the many advantages of an AviaVox artificial voice announcement system and choose to use a Vox-out-of-a-Box by AviaVox solution which deals with the daily announcements at the airport …
  • Intelligent Artificial Voice Systems

    Since the opening in 2007, the prestigious London Heathrow Terminal 5 is a proud user of the AviaVox Intelligent Artificial Announcement System. A case study of the implementation of this project is now available on …
  • Intelligent Artificial Voice Systems

    For the first time, AviaVox will participate in the Future Travel Experience event, this year held in Vancouver from the 7th until the 9th of September. We will present the entire range of the integrated AviaVox …
  • Intelligent Artificial Voice Systems

    AviaVox is a leading provider of Intelligent Artificial Voice Systems for Airports and Airlines. The company has developed software with which, fully automatically, high quality synthetic voices can be generated in a multitude of languages. …
  • Intelligent Artificial Voice Systems

    The AviaVox Information System (AVIS), with which passengers can retrieve information about the actual status of flights and about important information at an airport by telephone, has been put in operation at several airports. This …
  • Intelligent Artificial Voice Systems

    Brussels Airport will be the first Belgium airport to use the AviaVox system in all its' capabilities. Starting from June 2011 the Intelligent Artificial Voice System is going to be used to automate as …
  • Intelligent Artificial Voice Systems

    As is the case every year since 2003, AviaVox will be present again at the Passenger Terminal Expo to demonstrate its latest developments in the area of artificial intelligent announcement systems for …
  • AviaVox BV: Intelligent Artificial Voice Systems

    Following the installation in the existing Doha International Airport, the latest AviaVox technology will also be implemented in the to build New Doha International Airport (NDIA). This is a direct result of the satisfactory presence …
  • Intelligent Artificial Voice Systems

    Starting from today, the AviaVox Airline-Gate-Client application is officially certified by ARINC to be used at the (v)MUSE gate pc's. In a thorough certification process wherein the AviaVox Airline-Gate-Client software has been put to the …
  • Intelligent Artificial Voice Systems

    Cardiff Airport has set up a new partnership with Netherlands-based company AviaVox which will change the way tannoy announcements will be heard in the terminal from the end of December 2010. The AviaVox system will provide …
  • Intelligent Artificial Voice Systems

      AviaVox has been awarded the contract for the installation and implementation of their Artificial Voice Announcement System at the newly build Jebel Ali Al Maktoum International Airport. At this prestigious multi million …
  • Intelligent Artificial Voice Systems

    High-quality automatic announcement systems are no longer restricted to large airports and large budgetsWith the introduction of a new concept, known as Vox-out-of-a-Box, AviaVox, a Dutch manufacturer of automatic intelligent announcement systems for airports, is …
  • Intelligent Artificial Voice Systems

    A new generation of interactive voice systems is set to simplify getting flight information by telephoneAviaVox has launched a new system to inform passengers about the actual status of flights and about other important information …
  • Intelligent Artificial Voice Systems

    At last high qualitative audible announcements with flight information during the flight can be generated in the cabins of aircrafts with a new software package! AviaVox, a Dutch manufacturer of automatic intelligent announcement systems for …

Contact Company

AviaVox BV
Cessnalaan 2
1119 NL Schiphol-Rijk
The Netherlands
  • +31 20 31 60 110