Concourse Display Management

Travel and Duty Free Retail Furniture, Displays, Design and Installation, Global Travel Retail

Concourse (Display Management) are 100% dedicated to unleashing both brand and operator potential within Global Travel Retail through brand activation and store implementation. Our team consists of highly experienced designers, engineers and project managers, with years of shop fitting and fixture manufacturing experience.

As a full-service implementation company, we provide award-winning creative and technical design services, through to manufacturing high quality fixtures and fitting out stores in complex environments. We have unparalleled experience and reach working for leading global companies, providing both local market and global implementation & management to brands, retailers and operators; from individual display units, to digital installations, through to complete store and concession build.

With over 3000 implementations completed to date in 350 travel retail locations worldwide, the Concourse team is active all around the globe. From small to large, we’ve delivered complete stores for brands, retailers and operators in Travel Retail locations across the globe, plus we have dedicated local hubs in:

London | Geneva | Paris | Frankfurt | Istanbul | Dubai | Moscow | Beijing | Singapore | Hong Kong | Sydney | New York

Design, build, project and asset management, maintenance.

On time, on budget.

Company Profile

  • Design & Development

    Our extensive experience of working with brands and retailers results in creative and engaging design underpinned by the latest in passenger trends and shopper insights.

    These are tailored to each activation, campaign or tender without the need for extensive briefings to design agencies who don’t ‘get’ global travel retail.

    We are specialists in travel retail design and digital integration with a wide and skilled team to support your project, resulting in beautiful brand and store implementations.

    Duty Free Retail Furniture
  • Project Management

    From the beginning of a concept, right through to the final installation, we appoint a dedicated and experienced manager to oversee each project with detail and precision.

    Concourse project managers work closely with our full team of highly skilled designers, digital innovators, airport tender specialists, store construction experts and manufacture engineers to ensure the delivery of seamless, satisfying and successful results.

  • Manufacture

    With decades of manufacturing and engineering experience at Concourse, you can be confident that your fittings, furniture and installations will be of the highest quality finish and craftsmanship, designed with sustainability in mind, right on budget and delivered on time.

  • Installation

    Concourse’s global presence ensures that we can guarantee local access to even the most challenging of locations.

    We know airports, ferries and cruise ships, border stores and downtown duty free with their many access and permit challenges, plus with 12 Global hubs in place and daily access to hundreds of airports worldwide, our reach is extensive.

  • Maintenance

    We are renowned for the ongoing care and professional relationships we maintain with our clients, many of whom work with us on a retainer-based model.

    Named SITE (Service of Implementations & Team Expertise), this involves our local dedicated hubs teams managing installations in situ with regular inspection and updating, particularly of digital software and those activations that require seasonal promotion changes and updates.

  • Asset Management

    We have developed three main areas to add even more value to our client projects. These include:

    • TRAM [Travel Retail Asset Management] – our real-time project management software for both internal and client use.
    • VIBE [Visibility, Impact, Brand & Economics] – our suite of applications that supports merchandisers and promoters on the ground, providing complete visibility on their performance.
    • TRIPLE R [Re-design, Re-dress, Re-use] – our sustainability strategy for optimising client assets with cost and time efficiency.

Company News

BEAM AT NEW ISTANBUL AIRPORT

Experience the warmest of welcomes at these impressive Jim Beam displays, located in Concourse F4 and F6 at the new Istanbul Airport.

TFWA APEC – MEET THE TEAM!

For those attending TFWA APEC in Singapore soon, the team at Concourse would love to meet with you and discuss how we can help your business by… Ensuring the ROI on your brand activations and …

THE FUTURE OF RETAIL

Speaking specifically on Travel Retail, Duncan Craig, our company Group Head of Design & Construction, has been busy today delivering his presentation on “Highlighting the importance of creating a Sense of Place in a globalised retail …

CONCOURSE ASIA KICK START!

The beginning of April saw our Asia teams from Hong Kong and Singapore, as well as some colleagues from Switzerland and the UK, get together on Bintan Island for an exciting two-day company kick start. Against …

WHITLEY NEILL GIN AT SCHIPHOL

Travellers going through Lounge 1, Amsterdam Airport Schiphol have been stopping by this enticing activation to discover the exceptional quality of Whitley Neill handcrafted Original and Rhubarb & Ginger gin.

CONCOURSE EMEA KICK START!

Throwback to last Thursday when…from New York, Dubai, London, Istanbul, Switzerland, Germany, Romania and even Singapore… Team Concourse EMEA got together in Bath, UK for a two day Kick Start event. We took part in team …

ACI EUROPE

Lots of interesting talk on showrooms vs. salesroom and the need for disruption within the current travel retail approach at the ACI EUROPE Airport Commercial & Retail Conference 2019 in Reykjavik, where Rob Penn, CEO …

WOMEN LOVE GIN…

Thanks to Women in Travel Retail (WiTR) for an informative and enjoyable gin tasting at City of London Distillery and to Halewood Wines & Spirits for sponsoring the event….

LOVE IS IN THE AIR

If you’re travelling through Auckland, Singapore Changi or Sydney, show your special one how important they are with this romantic gift of Moët and Chandon. Come on and celebrate together this Valentine’s Day!

HAPPY CHINESE NEW YEAR

Wishing you and your loved ones a Happy & Prosperous Chinese New Year!

Concourse Istanbul Local Hub

Concourse busy at work at its Istanbul local hub, supporting many clients with their retail implementation and brand activation at the new airport. As you can see in this video, we have a dedicated team of …

THE SEASON OF GIVING

A festive-themed team from our Concourse Asia office, along with some happy family members, recently took part in the ‘Santa Run For Wishes’ in sunny Singapore! The team were raising money for the Make-A-Wish Foundation® Singapore …

Moët & Chandon Ice Imperial at Sydney International Airport

If you happen to be passing through the Heinemann duty free store in departures at Sydney International Airport be sure to stop by and purchase some Champagne from this great little penguin!

Gordon's Pink Gin adds a splash of colour to Madrid Barajas International Airport!

If you’re passing through Madrid’s T4 terminal be sure to stop by at Dufry's duty free store to experience Gordon's Pink Gin, where you can taste and purchase this enticing pink spirit at the new …

Tanqueray Gin Comes to Munich Franz-Joseph Strauss International Airport!

This bold green Tanqueray Gin promotion can be found in T2 of Munich Airport within the Eurotrade duty free store until the end of April as part of a large roll out for the brand …

A Fresh Look for Copper Dog in Hamburg

Travellers passing through Hamburg International Airport’s departures terminal can now experience Copper Dog at the Spirits Stage in the Heinemann duty free store. Copper Dog will sit in this location till the end of March …

Celebrate Johnnie Walker at Ataturk Airport

From now until the 28th of February this Johnnie Walker Celebration activation can be found in the Heinemann duty free store in the departures terminal at Istanbul Ataturk International Airport. Travellers passing through Istanbul will be …

Copper Dog barks in Budapest!

Following on from our successful activation of Copper Dog in Amsterdam, this rascally new whisky brand has a new scene set in Budapest’s Ferenc Liszt International Airport! From now until the end of March travellers finding …

Contact

Concourse Display Management
Experience House 5
Port Hill
Hertford
United Kingdom
SG14 1DF
  • +44 1992 500 651

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