Travel and Duty Free Retail Furniture, Displays, Design and Installation, Global Travel Retail
Concourse (Display Management) are 100% dedicated to unleashing both brand and operator potential within Global Travel Retail through brand activation and store implementation. Our team consists of highly experienced designers, engineers and project managers, with years of shop fitting and fixture manufacturing experience.
As a full-service implementation company, we provide award-winning creative and technical design services, through to manufacturing high quality fixtures and fitting out stores in complex environments. We have unparalleled experience and reach working for leading global companies, providing both local market and global implementation & management to brands, retailers and operators; from individual display units, to digital installations, through to complete store and concession build.
With over 3000 implementations completed to date in 350 travel retail locations worldwide, the Concourse team is active all around the globe. From small to large, we’ve delivered complete stores for brands, retailers and operators in Travel Retail locations across the globe, plus we have dedicated local hubs in:
London | Geneva | Paris | Frankfurt | Istanbul | Dubai | Moscow | Beijing | Singapore | Hong Kong | Sydney | New York
Design, build, project and asset management, maintenance.
On time, on budget.
Design & Development
Our extensive experience of working with brands and retailers results in creative and engaging design underpinned by the latest in passenger trends and shopper insights.
These are tailored to each activation, campaign or tender without the need for extensive briefings to design agencies who don’t ‘get’ global travel retail.
We are specialists in travel retail design and digital integration with a wide and skilled team to support your project, resulting in beautiful brand and store implementations.
From the beginning of a concept, right through to the final installation, we appoint a dedicated and experienced manager to oversee each project with detail and precision.
Concourse project managers work closely with our full team of highly skilled designers, digital innovators, airport tender specialists, store construction experts and manufacture engineers to ensure the delivery of seamless, satisfying and successful results.
With decades of manufacturing and engineering experience at Concourse, you can be confident that your fittings, furniture and installations will be of the highest quality finish and craftsmanship, designed with sustainability in mind, right on budget and delivered on time.
Concourse’s global presence ensures that we can guarantee local access to even the most challenging of locations.
We know airports, ferries and cruise ships, border stores and downtown duty free with their many access and permit challenges, plus with 12 Global hubs in place and daily access to hundreds of airports worldwide, our reach is extensive.
We are renowned for the ongoing care and professional relationships we maintain with our clients, many of whom work with us on a retainer-based model.
Named SITE (Service of Implementations & Team Expertise), this involves our local dedicated hubs teams managing installations in situ with regular inspection and updating, particularly of digital software and those activations that require seasonal promotion changes and updates.
We have developed three main areas to add even more value to our client projects. These include:
- TRAM [Travel Retail Asset Management] – our real-time project management software for both internal and client use.
- VIBE [Visibility, Impact, Brand & Economics] – our suite of applications that supports merchandisers and promoters on the ground, providing complete visibility on their performance.
- TRIPLE R [Re-design, Re-dress, Re-use] – our sustainability strategy for optimising client assets with cost and time efficiency.
Experience House 5
- +44 1992 500 651