Concourse Display Management

Travel and Duty Free Retail Furniture, Displays, Design and Installation, Global Travel Retail

Concourse (Display Management) are 100% dedicated to unleashing both brand and operator potential within Global Travel Retail through brand activation and store implementation. Our team consists of highly experienced designers, engineers and project managers, with years of shop fitting and fixture manufacturing experience.

As a full-service implementation company, we provide award-winning creative and technical design services, through to manufacturing high quality fixtures and fitting out stores in complex environments. We have unparalleled experience and reach working for leading global companies, providing both local market and global implementation & management to brands, retailers and operators; from individual display units, to digital installations, through to complete store and concession build.

With over 3000 implementations completed to date in 350 travel retail locations worldwide, the Concourse team is active all around the globe. From small to large, we’ve delivered complete stores for brands, retailers and operators in Travel Retail locations across the globe, plus we have dedicated local hubs in:

London | Geneva | Paris | Frankfurt | Istanbul | Dubai | Moscow | Beijing | Singapore | Hong Kong | Sydney | New York

Design, build, project and asset management, maintenance.

On time, on budget.

Company Profile

  • Design & Development

    Our extensive experience of working with brands and retailers results in creative and engaging design underpinned by the latest in passenger trends and shopper insights.

    These are tailored to each activation, campaign or tender without the need for extensive briefings to design agencies who don’t ‘get’ global travel retail.

    We are specialists in travel retail design and digital integration with a wide and skilled team to support your project, resulting in beautiful brand and store implementations.

    Duty Free Retail Furniture
  • Project Management

    From the beginning of a concept, right through to the final installation, we appoint a dedicated and experienced manager to oversee each project with detail and precision.

    Concourse project managers work closely with our full team of highly skilled designers, digital innovators, airport tender specialists, store construction experts and manufacture engineers to ensure the delivery of seamless, satisfying and successful results.

  • Manufacture

    With decades of manufacturing and engineering experience at Concourse, you can be confident that your fittings, furniture and installations will be of the highest quality finish and craftsmanship, designed with sustainability in mind, right on budget and delivered on time.

  • Installation

    Concourse’s global presence ensures that we can guarantee local access to even the most challenging of locations.

    We know airports, ferries and cruise ships, border stores and downtown duty free with their many access and permit challenges, plus with 12 Global hubs in place and daily access to hundreds of airports worldwide, our reach is extensive.

  • Maintenance

    We are renowned for the ongoing care and professional relationships we maintain with our clients, many of whom work with us on a retainer-based model.

    Named SITE (Service of Implementations & Team Expertise), this involves our local dedicated hubs teams managing installations in situ with regular inspection and updating, particularly of digital software and those activations that require seasonal promotion changes and updates.

  • Asset Management

    We have developed three main areas to add even more value to our client projects. These include:

    • TRAM [Travel Retail Asset Management] – our real-time project management software for both internal and client use.
    • VIBE [Visibility, Impact, Brand & Economics] – our suite of applications that supports merchandisers and promoters on the ground, providing complete visibility on their performance.
    • TRIPLE R [Re-design, Re-dress, Re-use] – our sustainability strategy for optimising client assets with cost and time efficiency.

Company News

Concourse Istanbul Local Hub

Concourse busy at work at its Istanbul local hub, supporting many clients with their retail implementation and brand activation at the new airport. As you can see in this video, we have a dedicated team of …

Moët & Chandon Ice Imperial at Sydney International Airport

If you happen to be passing through the Heinemann duty free store in departures at Sydney International Airport be sure to stop by and purchase some Champagne from this great little penguin!

Gordon's Pink Gin adds a splash of colour to Madrid Barajas International Airport!

If you’re passing through Madrid’s T4 terminal be sure to stop by at Dufry's duty free store to experience Gordon's Pink Gin, where you can taste and purchase this enticing pink spirit at the new …

Tanqueray Gin Comes to Munich Franz-Joseph Strauss International Airport!

This bold green Tanqueray Gin promotion can be found in T2 of Munich Airport within the Eurotrade duty free store until the end of April as part of a large roll out for the brand …

A Fresh Look for Copper Dog in Hamburg

Travellers passing through Hamburg International Airport’s departures terminal can now experience Copper Dog at the Spirits Stage in the Heinemann duty free store. Copper Dog will sit in this location till the end of March …

Celebrate Johnnie Walker at Ataturk Airport

From now until the 28th of February this Johnnie Walker Celebration activation can be found in the Heinemann duty free store in the departures terminal at Istanbul Ataturk International Airport. Travellers passing through Istanbul will be …

Copper Dog barks in Budapest!

Following on from our successful activation of Copper Dog in Amsterdam, this rascally new whisky brand has a new scene set in Budapest’s Ferenc Liszt International Airport! From now until the end of March travellers finding …

Copper Dog Arrives in Amsterdam for the New Year

“Everyone is thrilled with the Amsterdam designs” and "It looks so so great.” Is exactly the feedback we love to hear from our clients! Our creative designers brilliantly portrayed the essence of this fun whiskey brand …

Latest Updates from Faro Airport

Check our most recent projects at Portugal's Faro Airport for two of the world's most popular brands: Baileys and Johnnie Walker. Baileys: Johnnie Walker:

WHSmith Store at Changi International Airport’s Terminal 4 ​

In October Singapore Changi Airport presented its new terminal 4 to the world. CDM were proud to be part of this world leading terminal by working with CAG and WHSmith to build this latest store …

World Class Spirits New Look Arrives At Hamburg International Airport

“…amazing!” “GREAT JOB! …looks fantastic!” Sporting the brand’s sleek and chic new look, that's some of the brilliant feedback we’ve gratefully received on this World Class Spirits Stage. Through the end of December, shoppers traveling through …

Johnnie Walker Gifting Campaign Arrives in Tunis!

Continuing on from our previous Johnnie Walker Gifting activations, we bring you another lovely implementation, this time at Tunis' Carthage International Airport. Featuring a fully-functioning tasting bar alongside two stock-holding displays, all charmingly liveried with the …

Fairytale Christmas in Paris!

“This is a real beauty!” — “One of the best projects we have ever done!” Just some of the wonderful feedback gratefully received for our latest projects in Paris’ Charles De Gaulle Airport and Orly …

Having a Cool Yule at Aliea Duty Free

“Amazing! We’ve never had Christmas decorations of this scale before and these are fabulous!” – that's the kind of store feedback we at CDM live for! Gifting is the order of the season at Lagardere’s three …

Baileys Personalisation Takes Centre Stage at Kastrup Airport!

The familiar location in the Gebr. Heinemann duty free store in the departures terminal of Copenhagen Kastrup International Airport is hosting this crisp and Christmassy Baileys stage until the new year. Here customers will be …

The Festive Season Is Here and Johnnie Walker Gifting Has Arrived in Amsterdam

Even more stunning than last season, the Johnnie Walker Gifting campaign is now rolling out across the world's top global travel retail locations. This stunning activation, with tasting bar, can be seen and enjoyed at …

Contact

Concourse Display Management
Experience House 5
Port Hill
Hertford
United Kingdom
SG14 1DF
  • +44 1992 500 651

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