Elevating the airport experience with a fully digitalized passenger journey
Founded in 2012, we primarily focus on developing, designing, and consulting corporate mobile solutions. We also enhance production processes and conduct research and development in mobility technologies through customized projects and our software-as-a-service technology. Our solutions cater to diverse market segments, including entertainment, marketing, advertising, education, and productive business environments.
Appssenger has been implemented since September 2017, developing, maintaining, and improving the passenger experience applications for Glasgow and Aberdeen. During this time FFM has grown gaining sufficient knowledge of airport and passenger experience to present new ideas and evaluate new features.
Appssenger; A limitless gateway to the digital airport.
Appssenger provides a personalized complete digital platform for your airport. Design to optimize management and reduce your passenger stress during their journey.
From a feature-rich website with extended contextual info, the native mobile application adapted to smartwatches, to a voice assistant, Amazon Alexa.
Accessible, responsive, and versatile, we take care of designing the best solution to improve your digital passenger experience focussed on three main goals:
- Increase the airport’s revenues by offering passengers easier access to airport services and facilitating shopping through a complete e-commerce feature, including native payments.
- Create a direct communication channel with the passengers through push notifications that can be triggered manually and automatically.
- Reduce the stress of the passenger journey by providing all the information needed in an airport, from flight schedules to wayfinding in an interactive map and contextualized information and recommendations based on the step of the boarding process. Everything is accessible from the web and native mobile apps.
The passengers will be able to track flights, receive real-time flight updates, book airport services, check their baggage size using augmented reality or use the airport map with wayfinding to move inside the airport among other features.
On the other hand, the airport can dynamically manage the content of the app, connect with the passengers using the notification hub and track the passenger’s behaviour inside the airport.
You can download the Appssenger Product Sheet and know more about the Apps and Webs features by clicking here.
Passenger Area Features
- Flight List
- Passenger journey
- Interactive Airport Map
- In-app Ancillary Booking
- Shops, food & beverage
- News & Alerts features
And way more features
Customizable Management System
The CMS can provide secure access and features like Passenger’s location dashboard, wayfinding, app or web notifications and content, all customizable.
Useful optimized Airport management info, with plenty of functions for the airport team to implement in the day-by-day airport management.
You can know more about Appssenger or ask for a demo from the Appssenger web.