Integra Consult A/S
Consultancy services related to ATM/CNS, Airports, Regulatory Matters
From the very beginning, Integra Consult (Integra) has worked with Air Navigation Service Providers, Airports and Regulators. Today, the company provides a wide range of services within the ATM and Airport environment throughout the world. With a few exceptions, Integra can provide nearly all services required by an Air Navigation Service Provider, Airport Operators, Civil Aviation Administration, International Organisations or private companies by using our own resources or by using resources available from one of our associated companies.
We provide the following services:
- Strategic Planning
- Procurement Services
- Program and Project Management
- Airport Planning and Operations
- Quality, Safety and Risk Management
- Legal and Regulatory Support.
A key element of Integra’s strategy is to provide independent, high-quality consultancy services that attach value to our customers’ business at a reasonable cost.
Integra focuses on basic principles of service provision such as:
- Ensuring the integrity of the service provided
- Providing immediate response to customer needs
- Seeking practical solutions that conform to legislative and regulatory requirements as well as international standards
- Ensuring the consistency and quality of the services provided.
HOW WE HELP OUR CUSTOMERS
Integra is committed to long-term relationships with our customers. The close relationship ensures that our company has complete understanding of the issues faced by the customer, thus enabling Integra to provide services that adapt to the local environment.
- We assign a dedicated team of experts, supported by a wider pool of experts
- We apply a result-orientated methodology and we are process-orientated
- We adapt to unexpected changes during all stages of the project
- We work closely with the customer from kick-off meeting to the delivery
- All our contracts are based on fixed time and price.
Integra Holding Group:
Integra is part of the Integra Holding Group. The Integra Holding Group includes a wide range of services including state-of-the-art ATC training, innovative UAV solutions and turnkey technical system solutions for airports. For more information on these activities or on our group and associated companies, please contact Mr Michael Niels Thorsen, email: mnt@integra.dk
Company Profile
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Strategic Planning
For airports and air navigation service providers (ANSPs), anticipation and creativity are essential to adapt organisations and processes to future changes. Developing a clear strategic vision requires the analysis of many relevant aspects, including budget and financing, commercial developments, technical and operational changes, environmental issues, safety and security, resourcing and training, etc.
WE OFFER THE FOLLOWING SOLUTIONS
Integra provides specific strategic advisory services for the development of various planning needs, such as:- Strategic analysis (opening competition, performance requirements, infrastructure strategies, etc.)
- Development of high-level objectives and drivers
- Airport and ATM/CNS Master planning.
For more information, see www.integra.dk
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Procurement Services
When ANSPs or Airports are facing a procurement of e.g. a new ATM system, they often face an uncertainty of whether or not they are capable of managing all stages of the project from specifying the needs to implementing the system. Questions are prevailing such as:
- How should the competitive bidding process be arranged?
- Is it the right specifications and do we get what we want and need?
- Do we have the right resources to perform the project?
WE OFFER THE FOLLOWING SOLUTIONS
Integra provides support during all stages of the procurement process. Among others, Integra are able to assist with:- Specification and support in the procurement process, covering contracts, tender specification, tender evaluation guidelines, contract negotiation etc.
- Project, contract, quality and risk management.
Supervision of the implementation of the contract, technical reviews, installation, test and validation.
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Program and Project Management
When ANSPs are facing larger projects to procure and implement e.g. a new ATM system, they often face an uncertainty of whether or not they are capable of managing all stages of the project from specifying the needs to implementing the system. It is not just providing required expertise, it is putting together an effective management structure to guide and implement the project. Questions are prevailing such as:
- How do we put together a programme / project management structure with sufficient procedures and practices?
- How do we manage cultural differences on the customer and contractor side?
- Do we have the right resources to perform the project?
WE OFFER THE FOLLOWING SOLUTIONS
Integra provides support during all stages of the procurement process. Typical services with the project / program management are:- Establishing project / program management handbook, procedures and best practice, including training of staff
- Providing specialist management staff in areas like project, quality, configuration, safety and risk management with practical, hands-on experience
- Establishing compliance management systems and practices, including requirements traceability, regulatory compliance monitoring, etc.
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Technical Support
Stakeholders design their organisations for managing day-to-day operations due to a continued pressure to lower costs while increasing both capacity and effectiveness. When major ATM/CNS systems are to be procured, such organisations have seldom the resources to support such activities in-house. Likewise, organisations will face challenges and uncertainties that are new to available staff and give difficulties in finding effective, pragmatic and workable solutions.
WE OFFER THE FOLLOWING SOLUTIONS
Integra provides staff possessing high technical competence with many years of experience in implementing ATM/CNS systems, which can support customers among others in:- Long-term planning of ATM/CNS system investments
- Specifying and designing ATM/CNS systems, including assessing various strategies and designs for the future system support
- Supporting a technical organisation with specialist knowledge of specific areas (safety, quality, system/software development practices, test and validation, transition planning, contingency and emergency planning, auditing contractor’s compliance, etc.).
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Operational Support
Stakeholders design their organisations for managing day-to-day operations due to a continued pressure to lower costs while increasing both capacity and effectiveness. Often the operational resources and/or specific operational knowledge / experience will not be available to support such activities in-house. Likewise, organisations will face challenges and uncertainties that are new to available staff and give difficulties in finding effective, pragmatic and workable solutions.
WE OFFER THE FOLLOWING SOLUTIONS
Integra provides staff possessing high technical competence with many years of experience in implementing ATM/CNS systems, which can support customers among others in:- Long term planning of ATS provision, human resource planning, etc.
- Specifying and validating new operational concepts, principles for airspace definition, etc.
Specifying and designing changes to operational procedures, flight procedures, airspace structures, etc.
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Safety, Quality and Risk Management
Aviation stakeholders are requested to comply with a growing number of obligations to ensure that activities are run with the appropriate levels of safety and efficiency, while meeting customer and regulatory requirements. Typical challenges cover:
- How to understand the regulatory requirements and their associated means of compliance and what is actually required by the organisation?
- How to implement management systems which, while compliant, also are efficient, not overly complex and align to other management systems in the organisation?
- How to perform required activities with staff not working with the methodology on a day-to-day basis?
WE OFFER THE FOLLOWING SOLUTIONS
Integra offers a long-standing practical experience in establishing safety, quality and risk management systems and practising the related methodologies in practice for addressing complex situations. We assist our customers in:- Designing and implementing Safety Management System (SMS), Quality Management Systems (QMS) and Risk Assessment Systems
- Assisting customers in the performance of e.g. safety assessment, safety case development or risk management in specific programs and projects by providing specialist staff with hands-on experience.
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Legal and regulatory Support
Aviation stakeholders are facing growing difficulties to track regulatory changes, identify and understand applicable provisions and measure their actual level of compliance with their obligations. This requires in-depth and appropriate in-house regulatory and legal expertise that may not be available. The same scenario applies for regulatory authorities who are obliged to develop and maintain laws, regulations and supporting guidance to ensure that all relevant national and international standards and rules are well covered and integrated.
WE OFFER THE FOLLOWING SOLUTIONS
Integra has long-standing experience from all parts of the aviation industry, both from organisations responsible for the development of regulations, for overseeing their implementation and for organisations obliged to comply. This places Integra in a unique position to assist our customers by providing:- Support for the entire rule making process, including technical assistance to the preparation, impact assessment, stakeholder consultations and submission of regulations and associated means of compliance and guidance material
- Support for building up the internal capacity to manage legal and regulatory matters, both at an authority level and at implementing organisations
- Support for establishment of manuals, procedures and practices ensuring compliance with regulatory provisions and means of compliance, including providing training to key staff in applying such.
