Aircraft and Airport Terminal Cleaning, Security and PRM Specialists
OCS Group is an international total facilities management (TFM) provider, operating across 5 continents and employing more than 91,000 people in 50 countries worldwide. OCS ranked in the Sunday Times Top Track 100 in June 2014. In almost every sector, businesses rely on OCS for a wide range of services, and nowhere more than in aviation
With over 50 years experience in providing essential support services to airlines and airports throughout the world, OCS delivers a complete range of specialist airside and landside services including hard and soft services in airport terminals or complete TFM packages, assisting passengers with reduced mobility, hold baggage screening, aircraft secure cleaning, laundry and provisioning.
Our core services:
- Airport terminal and office cleaning
- Aircraft cleaning and provisioning
- PRM assistance (passengers with reduced mobility)
- Washroom services
- Aviation laundry
- Headset recycling
- Liquid compliance
- Grounds maintenance
- Car park management
Passengers with Reduced Mobility (PRM)
OCS are trusted by airport and airline operators to ensure the transit of their passengers is easy and hassle free at some of the world’s busiest airports. Our passengers with reduced mobility (PRM) service is of the highest quality and as such our OCS branded wheelchairs have become a symbol of the service all over the world.
To ensure all passengers receive the best service our staff are NVQ trained in customer service and are also given disability confidence training. When sourcing our equipment for the safe, comfortable and dignified transfer of passengers with reduced mobility we talk to the people who know best, our staff, they have the experience and knowledge to give advice on what equipment is suitable for each task.
The equipment we use includes – wheelchairs, buggies, aisle chairs, ambi-lifts and transfer assistance equipment. All equipment we use adheres to all local and national regulations, airport requirements and national security regulations.
Airport Terminal Cleaning
In an airport environment high volumes of people pass through the terminals 24 hours a day. In an environment where anything can happen you need to be confident that the team supplying your airport terminal cleaning services are efficient, reliable and able to cope with all the challenges they may face.
OCS have a great deal of experience in providing high quality terminal cleaning and our support services are utilised in airports throughout the world. To ensure high quality service is maintained all OCS staff receive relevant ‘on the job’ training and where appropriate are trained up to NVQ level in customer care.
For added peace of mind all staff working airside are required to undergo a security CRC check.
Airport Security Services
To perform effective aviation security services, a great deal of experience and expertise is required. OCS employ security staff who possess these qualities as well as security experts who can advise on legislation and airport regulations.
Our security staff all have to undergo a Counter Terrorism Check and a comprehensive training scheme to ensure they are effective and efficient security personnel whilst maintaining a high level of sensitivity towards passengers and crew.
The security services offered by OCS include baggage and cargo screening, secure searching, passenger profiling, document verification and ID unit management. To keep your airport safer OCS can now also provide a liquid compliance service and are entrusted to do so at some of the busiest airport terminals in the world.