Rockwell Collins ARINC Airports

Airport Operations Management, Systems Integration and Passenger Processing Solutions

Airports and their passengers are constantly evolving. Airports have an ongoing need to adapt, innovate and envision how to meet the needs of an industry where passenger traffic will grow on average 5 percent per year for decades to come. ARINC Airports offers a range a services and solutions for modern airports.

With a global presence at more than 170 airports, including half of the 20-highest rated in the world, and a reputation as a master communication network integrator, we understand the flow of an airport is the flow of an industry.

A leading provider of self-serve solutions focussed on airport operational efficiency, optimised passenger facilitation and enhanced security, you can be assured of the highest level of innovation and integration. From self-service bag drop to self-service kiosks we are innovators of seamless solutions to make the airport experience as efficient as possible.

Our passenger processing solutions have been developed to make the most of IT resources and infrastructure to maximise your services. As passenger numbers grow and security requirements changing frequently, airport operators are constantly working to keep lines shorter and passengers moving. With our passenger processing solutions, you can expect to make check-in processes faster for passengers and staff whilst attracting new airlines and routes through reduced service setup costs.

Airport baggage systems can also make significant enhancements to passenger processing and must be seamless, efficient and cost effective. Offsite, curb side, at the counter or at the kiosk – it doesn’t matter how you check-in, Rockwell Collins’ ARINC baggage solutions lead the way. Baggage management, bag drop and baggage sorting solutions will help you reduce check-in delays and operational peaks, whilst maximising revenue, resources and security.

Our systems integration expertise means we offer robust, flexible and reliable architectures. By creating airport systems that share data and infrastructure, operations become more efficient and cost-effective. With unsurpassed industry experience we reduce the complexities of airport integration to leverage existing investments with the best systems and technologies available and eliminate problems caused by desperate information sources.

Gain greater control of your operations through data analysis and airport operations management. Optimising airport operations and communications allows for greater profitability and ultimately improves passenger processing. Enhanced airport business intelligence allows airlines and airports work to provide a seamless travel experience for the passenger, intertwining their operations to be optimally efficient, cost-effective, safe and customer-friendly.

Find out more at www.airportknowledge.com

Company Profile

  • Passenger Processing, Facilitation and Baggage Management

    Passenger Processing – Our experience and innovation keep people moving

    We design, install and maintain processing solutions configured to be efficient, economical space-savers – fully integrated and easily adaptable to the needs of airport operations. Read more here: http://airportknowledge.com/airport-solutions/passenger-processing.

    • Common Use Check-In – Scalable for any size airline or airport, reduces costs by eliminating the need for airport-based passenger IT infrastructure.
    • Self Service Kiosks – Our Self-Serve Solutions will be there to help airports keep people moving efficiently, safely and cost-effectively.
    • Off Site Check-In – Rockwell Collins’ ARINC OnVoySM – remote check-in allows passengers to spend significantly less time at the airport, creating more revenue opportunities for your operations.
    • Self Service Bag Drop – Whether it’s on-site common-use kiosks, dedicated hotel systems, at rental car agencies, convention centers, on cruise ships or over the Internet – travelers are enjoying more self-serve options.

    Passenger Facilitation – Our experience and innovation keep operations flowing

    We drive innovation, developing solutions to make passenger facilitation of all airport travel seamless, enhancing security and making the airport journey as efficient as possible. Read more here: http://airportknowledge.com/airport-solutions/passenger-facilitation.

    • Common Use Identity Management – Our ARINC vMUSE common use passenger processing system (CUPPS) includes plug-ins for any biometric recognition technology to be integrated into the process at check-in, bag drop, kiosks, security points and boarding gates.
    • Automated Border Control – Maintain operational flow in airports and avoid congestion at checkpoints with Rockwell Collins ARINC Automated Border Control (AABC) system.

    Baggage Systems – Rockwell Collins’ ARINC baggage solutions lead the way

    The right baggage handling solutions can make or break the flow of an airport. Check-in offsite, curbside, at the counter or at the kiosk. Our self-tagging and radio-frequency identification (RFID) capabilities allow tracking and reconciliation to be simple and effective. Read more here: http://airportknowledge.com/airport-solutions/baggage-systems.

    • Bag management – Rockwell Collins’ ARINC BagMatchTM is the comprehensive solution to your baggage processing challenges.

    Baggage sorting – Providing efficient, cost effective, baggage operations – BagLinkTM. Baggage handling is critical to efficient, cost effective operations.

  • Systems Integration & Cloud Solutions

    Master Systems Integrators

    As master systems integrators for airports we provide the expertise, industry knowledge and comprehensive services to build robust and flexible architectures.

    We specify, install and integrate a full spectrum of airport systems – airside and landside. We ensure the right systems and technologies are implemented, economically leveraging your existing investments and seamlessly integrating the entire airport.

    Our proven systems architecture operates from a common communications backbone – eliminating infrastructural problems caused by disparate sources of information and inoperable networks. Find out more here: http://airportknowledge.com/airport-solutions/systems-integration.

    Rockwell Collins Cloud Technology

    We are also offering a range of scalable, integrated airport cloud IT systems. Using Rockwell Collins cloud technology enables airlines and airports to deploy systems rapidly. With or without dedicated core rooms, services are deployed from the cloud directly to your airport. Regardless of your current IT infrastructure, Rockwell Collins will work with you to implement a solution that is flexible and meets your operational demands for today and the future.

    Our cloud solution is fully scalable from one single workstation to thousands of workstations, all offering the same functionality and levels of support, irrespective of the airport size. We can expand your airport’s capacity for seasonal requirements, provide workstations for off-site check-in and remote support, all with the appropriate application build. Read more here: http://airportknowledge.com/airport-solutions/cloud-solutions.

  • Airport Operations Support & Solutions

    From our global voice and data network infrastructure that enables essential communication to data storage solutions for the immense requirements of the industry to the vital displays that deliver real-time flight information, we are always seeking innovation to keep people moving and drive new revenue opportunities industry-wide.

    • Flight Information Display Systems – Rockwell Collins’ ARINC AirVue digital signage solutions deliver the most advanced display technology in highly flexible platforms for any size airport, airport concessionaire, or airport-related business.
    • Airport Database – Data storage, network integration and information management. We focus on providing airports with consolidated, scalable, adaptable solutions – like ARINC Airport Data Base (AirDBTM)- designed to maximise efficiency from curbside to runway.
    • Airport Operations – Maximise scheduling, ease congestion and reduce costs. We designed Rockwell Collins’ ARINC AirPlan to be the tool you need to optimize terminal operations.
    • Turnaround Management – Deliver superb, on-time turnaround results. We understand how important alleviating aircraft congestion is in achieving the highest on-time departure and arrival rates possible – and how it directly correlates into operational profitability.
    • Security – With decades of experience providing proven, comprehensive solutions for the airports industry, Rockwell Collins understands the importance of security in every aspect of operations.
  • Managed Services

    Our managed service solutions are built on industry-leading performance-based Service Level Agreements (SLA), proactive monitoring and analysis, and a renowned 24×7 technical support team. The AMS approach guarantees our customers a high-level of service at a pre-established price and allows us to consistently deliver flexible cost-effective solutions, reliably diagnose incidents, and automatically dispatch local service technicians in minutes. From integrated systems support and our ITIL-based IT Service Desk, to Business Process Management, Device Level Monitoring, and Automated Dispatching, you can rely on AMS for end-to-end integration and IT support. Read more here: http://airportknowledge.com/airport-solutions/managed-services.

    • Service Desk – Efficient and effective support for your business. AMS customers rely on our 24/7/365 global service. We will pursue the right solution to any problem with the utmost efficiency and professionalism.
    • Self Service Kiosk Maintenance – We support self-service kiosks for multiple uses from a variety of manufacturers. Our kiosk maintenance services are built on ITIL best practices and delivered by experienced personnel.
    • IT Systems Maintenance – Outsourcing your IT systems maintenance makes sense for your operations and budget. Our customers can rely on us time and again for our cost-effective solutions and expertise.
    • Radio Maintenance – AMS brings unique, interchangeable expertise to your radio infrastructure, including all land mobile radio systems, conventional and trunked radios, and telephone/radio dispatch systems.
    • Parking System Maintenance – ARINC Managed Services (AMS) can help all types of parking facility. AMS provides a complete service management solution.

Company News

Taking a Shared Approach to Cybersecurity in Airports

The approach to cybersecurity in airports around the world faces challenges in implementation. Airport operators understand that the fight for a completely cyber-secure environment must be an ongoing process, within a constantly-evolving, technologically-advanced industry that …

5 Considerations for Airport CEOs When Implementing Biometrics

We reviewed an interesting article this week, featuring the views of Rockwell Collins’ Director of Airport Strategic Programs, Daver Malik, on how the implementation of biometrics in airports around the world is making CEOs rethink …

Ensuring Baggage Handling Solutions Keep Up with Automated Immigration Processes

As the popularity of automated immigration programs and processes soars, it is a crucial time to ensure that airport baggage handling solutions remain capable of keeping pace. With waiting times and queues reducing, airport operators …

IATA Resolution 753 – Our new paper is available

Are you ready? The deadline for IATA Resolution 753 is just around the corner. The resolution, designed to reduce lost and misplaced baggage, is set to take effect in June, and industry stakeholders are seeking cost-effective …

Airports and Airlines Face Pressure for GDPR and PNR Compliance

With the introduction of GDPR, airports and airlines are implementing changes across infrastructures to ensure compliance with the new data protection regulation. With compliance requirements reaching into the PNR directive, airports and airlines of all …

Rockwell Collins Self BagDrop at the Dubai Airport Show

This week saw an impressive turnout at the Dubai Airport Show as airports representatives and operators attended to address some of the pressures they are facing to adopt new airport technologies and systems to cope …

New Release: ARINC Airports SmartBag Datasheet

Rockwell Collins is pleased to announce that a new datasheet has landed in our resources department and is now available to download or view online here. The rise in air travel is continuing at a rapid …

Rockwell Collins Airport Solutions at Dubai Airport Show

In just a few days’ time, the world’s largest annual airport exhibition will be underway in the heart of Dubai’s business district at the prestigious International Convention and Exhibition Centre. The 18th Airport Show will …

New Video Rockwell Collins Airport Single Token Biometric Journey

Rockwell Collins is pleased to announce the arrival of a new video to our YouTube channel - Rockwell Collins Airport Single Token Biometric Journey. The Rockwell Collins single token biometric service is creating a simplified experience …

A Comprehensive Approach to Cybersecurity Preparedness

Cybersecurity preparedness is a critical issue in today’s data-protected society with increasing requirements and mandates to help overcome ever-more-sophisticated cyber threats. The aviation industry was recently identified by the US Homeland Security Presidential Directive 7 (HSPD-7) …

Examining the Growth of Cybersecurity in Airports

In a recent article, we explored the issue of cybersecurity in airports, and looked at how the aviation industry is determined to create a comprehensive approach to cybersecurity preparedness. The issue of cybersecurity in airports is …

New Release: ARINC Airports SelfDrop Datasheet

Rockwell Collins has announced the arrival of a new datasheet in our Resources Lounge. ARINC Airports SelfDrop datasheet is available now to view online or download. Self-service in the airport environment, regardless of size or capacity, …

New Release: ARINC Airports Automated Passport Control (APC) Datasheet

Rockwell Collins’ ARINC Airports is pleased to announce the arrival of a new datasheet in our Resources Lounge. ARINC Airports Automated Passport Control (APC) Datasheet is available now to view online or download here. As security …

New Release: ARINC Airports SelfServ Datasheet

Rockwell Collins’ ARINC Airports is pleased to announce the arrival of a new datasheet in our Resources lounge. ARINC Airports SelfServ solution is helping global airports of all sizes to find ways to keep passengers …

New Release: ARINC Airports AirVue Flight Information Displays Brochure

Rockwell Collins is pleased to announce the arrival of a newly-released brochure ready for download or online viewing in our Resources department. ARINC Airports AirVueTM digital signage helps airports of all sizes to overcome traditional challenges …

New Release: ARINC Airports cMUSE Brochure

The latest brochure release from Rockwell Collins’ ARINC Airports is now available in the ‘Resources’ section of our website - for download in PDF format, or viewable live online. ARINC cMUSE offers the aviation industry a …

TransNusa Enhance Passenger Satisfaction with Rockwell Collins’ ARINC PaxLink

Indonesian airline, TransNusa has implemented a full suite of passenger services with Rockwell Collins’ ARINC PaxLink, and looks forward to managing all its airline inventory, bookings and passenger handling services. PaxLink is a fully-hosted, web-based solution, …

LAS Adopts New Passenger Technology with Rockwell Collins Contract Renewal

It has been announced that Las Vegas McCarran International Airport (LAS) has renewed its contract with Rockwell Collins and continues to build on a 20-year relationship that will advance its technological position with scalable, flexible …

Priorities for Commercial Airports in 2018 Outlined by ACI

A recent article in Connected Aviation Today offered an excellent insight into the current state of the commercial airports industry in a Q&A session with the Airports Council International – North America (ACI-NA) CEO and …

Growth in Demand in the Asian Aviation Markets – How Industry Leaders Adapt

We reviewed an interesting article this week, about how industry leaders are adapting to the unparalleled growth currently happening in the Asian aviation market. With adjustments to manufacturing, ATC, airport infrastructure and data management, in …

Eight Mexican Airports Select Rockwell Collins vMUSE

It has today been announced that Grupo Aeroportuario del Centro Norte (OMA) has selected Rockwell Collins’ ARINC vMUSE Common Use Passenger Processing System (CUPPS) for eight Mexican airports to enhance airport resource flexibility, and to …

White Paper - Assessment of 1-to-Many Matching in the Airport Departure Process

Rockwell Collins’ ARINC Airports is pleased to announce the arrival of a white paper entitled: White Paper: Assessment of 1-to-Many Matching in the Airport Departure Process. The study discusses the two different approaches to the …

Four Top Trends in Global Airports for 2018

Interesting reading this week as we reviewed an article written by Christopher Forrest, Vice President of Airport Systems for Rockwell Collins. He shared what he thought were the top airport trends to look out for …

Largest Deployment of Rockwell Collins’ ARINC AviNet by Japan Airlines

It has been announced that Japan Airlines has made its largest deployment of Rockwell Collins’ ARINC AviNet across 50 of its domestic and international airport locations in a bid to manage significant growth in the …

NAC Move Towards Smart Airports Goal

It has been announced that the National Airports Corporation (NAC) of Papua New Guinea has renewed its contract at Port Moresby Jacksons International Airport with Rockwell Collins’ ARINC Airport Solutions. Included under the contract are …

Visit Rockwell Collins at Passenger Terminal Expo 2018 in Stockholm Stand: 1000

With a presence at more than 150 airports, including half of the 20 largest in the world, Rockwell Collins enjoys a reputation as a leading master systems and communication network integrator. An innovative provider of …

Rockwell Collins Showcase Airport Innovations at Singapore Airshow

Rockwell Collins will be showcasing its increasing capabilities and innovations again at the Singapore Airshow 2018 this week. You can find us at Stand D23 this year, where we will be: Announcing the first international …

Case Study - ARINC Airport Solutions at Indira Ghandi Airport

A new case study has landed in our ‘Resources’ section this week, looking at the ways in which the latest technology and ARINC airport solutions from Rockwell Collins are changing travel and enhancing efficiency to …

New Discussion - How Biometrics Fit into Airports of Today

The use of biometrics to improve and increase security in the modern airport environment is on the rise all over the world, and some of the largest airports and airlines are making moves towards a …

Follow Our Latest Discussion - All About Data

As the latest technology in airports continues to improve and change the way travellers move, offering greater efficiencies, increased operational productivity and revenue, and ultimately better passenger experience, operators are also gaining access to new …

Case Study - Rockwell Collins’ Airport Solutions Transform Terminal Operations at Noi Bai

New Case Study for Rockwell Collins’ Airport Solutions at Noi Bai Airport We are pleased to announce the arrival of a new case study of the implementation of Rockwell Collins’ ARINC Airport solutions that have transformed …

ARINC Passenger Processing Platform vMUSE Selected by the Maldives

It has been announced that the Maldives’ main international airports, Velana International (MLE) and Gan International (GAN), have implemented Rockwell Collins’ ARINC vMUSE Common Use Passenger Processing System to improve and increase the speed of …

Rockwell Collins Airports Team at FTE 2017

We were pleased to present our airports solutions on Stand C4 at FTE Global 2017, the 8th September 2017 at the Mandalay Resort, Las Vegas. It was a great opportunity to demonstrate how cloud technology …

Rockwell Collins Showcase Passenger Experience Solutions at APEX 2017

Rockwell Collins are to showcase its latest cabin and connectivity solutions to enhance passenger experience on two stands at this years’ Airline Passenger Experience Association (APEX) expo held in Long Beach, California. This event will …

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