Information and communication technology (ICT) provider for the air transport industry

Transforming air travel through technology

SITA is the provider of the broadest portfolio of IT and infrastructure solutions for every sector of the air transport community. Innovating, developing and managing business solutions over the world’s most extensive network, SITA’s portfolio is complemented by consultancy in the design, deployment and integration of IT solutions.

Owned 100% by more than 400 air transport industry members, SITA has a unique understanding of the industry’s needs and places a strong emphasis on technology innovation.

Nearly every airline and airport in the world does business with SITA, every passenger journey relies on our technology. Our border management solutions are used by more than 30 governments. With a presence at more than 1,000 airports around the world and a customer service team of 2,000+ staff, SITA delivers unmatched service to more than 2,800 customers in more than 200 countries.

In 2015, SITA had consolidated revenues of US$1.7 billion. SITA’s subsidiaries and joint ventures include SITAONAIR, CHAMP Cargosystems and Aviareto.

For more details about our services, please have a look at our sector infographics or visit

Company News

Passenger satisfaction at baggage collection jumps to a new high with mobile notifications

While the adoption of technology has improved passenger satisfaction across the airport journey, the biggest jump by far over the past year was at baggage collection. SITA’s 2019 Passenger IT Insights shows that passengers are …


Use of automated passport control nearly doubles and passenger satisfaction is up too Airline passengers are using automated technology for passport checks at double the rate recorded in 2017 and are more satisfied when doing so …


Acquisition will enhance SITA’s passenger flow and queue management capabilities SITA, the world's leading specialist in air transport communications and IT solutions, announced the acquisition of private company MEXIA Interactive (“MEXIA”), a leading global provider …

Blockchain emerges as a priority technology for research among airlines and airports in 2018

Potential benefits of blockchain include managing passenger identity and asset tracking Blockchain is fast emerging as the priority technology for future exploration among airport and airline CIOs globally, attracting the most research attention in 2018. …

Airlines and Airports are Investing in Biometrics to Deliver a Seamless Passenger Journey

Airlines and airports are investing to deliver secure and easy travel for passengers, with biometric technology a key priority. This is according to research released today by global IT provider SITA. The SITA 2018 Air …

SITA's BagJourney - industry choice for 100% bag tracking

20 airlines sign up to use SITA’s technology in just six months Global air transport IT provider SITA has announced that its technology, BagJourney, is managing baggage for an increasing number of the world’s airlines. In …

Saudi Arabian Airlines (Saudia) Expands Network Infrastructure Worldwide

Airline selects SITA for cloud support for its 200 offices worldwide across 60 countries Saudi Arabian Airlines (SAUDIA), the national airline of the Kingdom of Saudi Arabia, has selected SITA to support its strategic expansion plans …


SITA report outlines how biometrics in identity management will transform passenger processing Biometric technology is emerging as the top solution for airlines and airports to automate identity checks amid rising passenger numbers. This is according to …

Beijing Capital International Airport boosts capacity with SITA self-service tech

Largest airport in China chooses SITA kiosks for Air China passengers Beijing Capital International Airport (BCIA), which handles more than 95 million passengers a year, has chosen air transport IT specialist, SITA, to provide technology to …

SITA wins 'service provider of the year' award

SITA recognized for providing IT and communication solutions to the air transport industry at 2018 Air Transport Industry Awards SITA has been named Service Provider of the Year in the prestigious annual Air Transport Awards held …

Smiles all the way - British Airways passengers board at Orlando airport with a quick photo

SITA automated boarding gates speed passengers through boarding using secure biometrics Passengers flying with British Airways from Orlando International Airport (MCO) to London Gatwick are enjoying a secure and seamless departure with new biometric boarding at …


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