Leading Airport Operator

Fraport Services for Your Successful Airport Business

All big airports in the future will be much more than only terminals with aircraft traffic and parking garages. They will be Airport Cities having a highly dynamic structure with a multitude of functions.

Fraport is ready for this and already offers numerous services from a single source for successful airport business. In addition to the standard airport services such as flight operations, terminal operations, airport and aviation security and ground handling, Fraport AG's portfolio includes real estate development, airport retailing, facility management and the intermodal linkage of air, rail and road transportation.

Fraport AG and its subsidiaries or associated companies offer these services worldwide:

• Airport Management & Consulting
• Traffic & Terminal Management
• Airport and Aviation Security
• Ground Services
• Airport Retailing
• Real Estate Management
• Parking Facility Management
• Intermodality
• IT-Services
• Innovations
• Airport Advertising

Airport Management & Consulting

Airport Management & Consulting Frankfurt Airport (FRA) is one of the world's most significant air transportation hubs. FRA features the full gamut of processes required at a major international airport. A success story for more than eighty years, Frankfurt Airport reflects Fraport AG's convincing performance as a full service airport manager and internationally renowned hub operator.

The world's second largest airport company, Fraport not only offers the classical services such as airport planning, design, operation, retailing and airport management, but also has expertise in the areas of real estate management, information technology, environmental and safety management.

Gained over many decades, this knowledge and expertise is sought after and recognized around the globe. Via investments, joint ventures and management contracts, Fraport is active at a large number of airports in Germany and abroad.

We would be pleased to answer any questions you may have regarding Airport & Consulting.

Traffic Management

In the Aviation Airside area, Fraport takes care of safe and efficient operations on the aircraft movement areas to meet its customers' needs.

This includes:

• Guidance of aircraft on the apron
• Planning and assignment of aircraft handling positions and gates
• Gathering and processing of all relevant scheduling, operational and status data
• Coordination of ice and snow clearance
• Coordination and approval of construction and maintenance work on the aircraft movement areas (e.g. runway repairs)
• Aircraft noise monitoring
• Monitoring of operating safety and flight operations by the local Aviation Supervision Office.

Terminal Management

The landside aviation area comprises the management and development of terminal facilities and passenger processes at Frankfurt Airport.

Terminal operations include:

• Provision of adequate terminal facilities in line with demand
• Responsibility for operating safety, efficency and cleanliness of the terminal facilities, especially guaranteeing safety
• Operational control by the Terminal Duty Managers, who are available round-the-clock to be contacted for all terminal management issues
• Passenger Service, which encompasses the Information Services, Lost & Found, Communication Center and the VIP Service

Supplying departing and arriving passengers as well as meeters and greeters with current flight data at critical points of decision.