CCTV Request & Download

A secure, end-to-end online management solution that allows users to request, view, and download footage efficiently. Enhance the efficiency and effectiveness of facilitating Subject Access Requests and meeting business needs for obtaining recorded CCTV footage from across your estate. Eliminate the need for manual downloads with Telent’s cloud-based CCTV management system that handles all requests, providing an end-to-end process from request, through footage retrieval, transcoding, editing, to delivering, viewing, and downloading specific and multiple CCTV & surveillance footage through a dedicated case management system.

Seamlessly Integrate with Your Existing Infrastructure
Centralise your footage requests with our cloud-based system, eliminating the hassle of manual downloads at individual locations. This allows for seamless access to footage from any location, streamlining the process and making it easier for teams to collaborate and manage requests efficiently. Our cloud storage is designed to be elastic, allowing it to expand to meet growing demand and accommodate various retention periods. It also provides different resilience options, such as local and geo-resilient storage, ensuring that your data remains protected and accessible at all times.

Advanced Editing and Redaction Capabilities
Telent’s solution offers robust editing and redaction capabilities to enhance footage management including tools for automatic face redaction, ensuring compliance with GDPR regulations and protecting personal data. Accessible through a web browser, the system provides a comprehensive set of editing tools, allowing users to focus on specific areas of interest and redact irrelevant parts of the footage, ensuring precise and compliant footage handling.

Customised Case Management Portal
Tailor your experience with custom workflows and interactive dashboards, providing a personalised and efficient system. Designed to adapt to your unique requirements, ensuring that every aspect of your workflow is optimised for maximum efficiency. With the ability to create personalised workflows that match your specific needs and preferences, you can streamline your processes and enhance productivity. The portal supports efficient downloads, enabling you to access and manage your data seamlessly. Whether you’re handling complex cases or routine tasks, the RAD Customised Case Management Portal empowers you to work smarter and achieve better outcomes.