BH Airport reopens Arrivals 1 with a new layout and technology to enhance the passenger experience

On the the 25th October , BH Airport reopened Arrivals 1, fully renovated, to offer customers a more modern, comfortable, and efficient airport experience.

The new infrastructure increases convenience, security, and agility in circulation, solidifying the airport as a benchmark in technological and architectural innovation.

Modernized and More Functional Space

At 2,000 square meters, the new Arrivals 1 features a revamped layout and several improvements. Major improvements include:

– Five additional baggage carousels

– Two new restrooms (male, female, priority, and changing table)

– State-of-the-art surveillance cameras and electronic systems

– Improvements to air conditioning, wayfinding, elevators, escalators, and baggage cart areas

New airline operational configuration

The reopening also redefines airline operations. From now on, Arrivals 1 will be dedicated exclusively to Azul, while Arrivals 2 will now serve Gol and Latam.

BH Airport recommends paying attention to the changes and signage. If passengers exit through a different lounge than the one designated for their flight, they may experience disruptions when retrieving their baggage, such as having to go to the correct lounge.

It’s worth noting that passengers without checked baggage can disembark through any of the lounges.

Minas Gerais Management and Hospitality

“We are ready to welcome passengers to the new arrivals area, with all the hospitality that reflects our Minas Gerais style of transforming arrivals and departures into welcoming, efficient, and pleasant experiences,” said Rodrigo Côrtes, COO of BH Airport.

The week leading up to the reopening of Arrivals 1 was marked by operational simulations, as part of the Operational Management and Transition Program (ORAT), an international methodology used in large airport projects.

“The program ensures the safety and efficiency of all processes, systems, facilities, and services prior to opening. Furthermore, we will have a reinforced team to guide passengers during the first days of operation,” added Rodrigo Côrtes.

Investments and Construction Responsibility

The construction of Arrivals 1, which is the responsibility of the government, involved an investment of approximately R$15 million from BH Airport, with reimbursement expected from Infraero.

The project is part of a set of remaining projects, estimated at R$250 million, originally planned to prepare the airport for the World Cup.

“The modernizations include improvements to the passenger terminal, new commercial options, modernization of the facade, electrical and electronic systems, air conditioning, baggage handling and inspection, as well as the completion of work on the aircraft apron,” explains BH Airport CEO Daniel Miranda.

11 Years of Concession and Over R$1.3 Billion Invested

Since the concession began 11 years ago, BH Airport has invested approximately R$1.3 billion in infrastructure. Major deliveries include:

– Construction of Passenger Terminal 2, which increased annual capacity from 10 to 32 million people

– Road improvements, terminal renovations, runway improvements, and expansion of the runway to 3,600 meters, the third-longest in Brazil

The investments also drove technological innovations, such as the automated service and boarding system and the e-gate, a device that allows electronic passport checks in just a few seconds.

Growth and International Connectivity

– Comparing the pre-pandemic period (2019) with 2025, BH Airport recorded a 20% increase in passenger traffic, while the national average was 9%.

– From January to September 2025, more than 9 million passengers passed through the terminal, representing an increase of approximately 10% compared to the same period in 2024.