Delhi International Airport Limited’s passenger-first initiative: Use DigiYatra without a smart phone

• One-minute registration process to extend DigiYatra reach to all passengers.
• Post registration, passengers will be able to travel faster and seamlessly.
• DigiYatra can save upto 25 mins for passengers.
• The initiative will be in addition to the existing DigiYatra mobile application.

Delhi International Airport Limited (DIAL), a GMR Airport Infrastructure Limited-led consortium that operates and manages Delhi’s Indira Gandhi International (IGI) Airport, today announced the launch of a new initiative whereby allowing the passengers to use DigiYatra without downloading the mobile application.

The initiative launched at Terminal-3 of IGI Airport brought in association with the DigiYatra Foundation, will allow passengers to use DigiYatra through a three-step registration process and allowing the passengers to travel using their face as their identity inside the airport.

This passenger-first initiative has been undertaken by DIAL based on the demands from passengers, seeking further simplification of the process for the usage of DigiYatra. This initiative would not require the passengers to download anything on their mobile phones and has been especially curated to provide a delightful travel experience to those less familiar with technology.

The one-minute registration process, would entail the passengers to scan their boarding pass and their face, and produce an identification proof to the security personnel stationed near the registration desk. Post their successful registration, the passengers would be able to travel seamlessly, inside the terminal, security check area and at the boarding gates.

Speaking on the initiative, CEO-DIAL, Mr Videh Kumar Jaipuriar said,“We have been relentlessly working towards improving passenger experience at Delhi Airport. This latest initiative will allow even those who are less familiar with technology to make full use of DigiYatra and travel seamlessly. DigiYatra is a faster, safer and smoother way of travel, which aims to allow passengers to spend more time with their family and friends at the Airport.”

DigiYatra, the digital platform for air travellers in India which makes the process of air travel more convenient and efficient for passengers by using facial recognition technology, was launched on December 1, 2022, by Minister of Civil Aviation, Shri Jyotiraditya Scindia. The initiative ensures faster mobility of passengers to boarding gates, hassle-free travel, enhanced security, and dedicated gates while being completely contactless, whereby saving atleast 15-25 minutes of passengers.

At present, all DigiYatra facility has been extended to all departure gates of Terminal 3 and Terminal 2 of the IGI Airport.

This latest offering by DIAL will be in addition to the existing DigiYatra mobile application which allows travellers to register themselves on DigiYatra mobile application on their handheld mobile device, for an uninterrupted and hassle-free travel at the airport.

In order to use the facility of DigiYatra, users are required to download the DigiYatra Application on their mobile cell phones and register using their Aadhar linked Mobile number. Once registered, the users are then asked to link their credentials using DigiLocker or offline Aadhaar. Post linking of the Aadhaar, the users are prompted to take a selfie and upload the application. For the final step, the users are asked to update their boarding pass on DigiYatra App and share it with the departure airport.