gategourmet – Efficiency and ergonomics in perfect balance

At airports, there is no pause button. Everything revolves around timing, rhythm, and reliability. For gategourmet, one of the world’s largest airline catering providers, this means operating at the highest level every single day. Trolleys must be filled, moved, and loaded on time. Every step needs to seamlessly connect to the next.

gategourmet serves more than 120 airlines at hundreds of airports worldwide, delivering consistent quality under tight schedules.

For a long time, however, there was a clear tension in this process. High volumes and strict deadlines demanded speed, while moving large numbers of trolleys remained physically demanding. Especially during critical peak moments, when up to 40 trolleys need to be brought forward simultaneously towards the aircraft.

That reality has now changed.

With the implementation of Movexx smart electric tugs, supported by Suffel, gategourmet has taken a major step forward. Where physical strength used to be the driving factor, control is now key. With solutions such as the TT2500-S-Push, complete trolley lines are moved in one smooth motion. This results in calmer, more consistent operations without interruptions. The impact is immediately visible on the work floor. Workflows run more smoothly, waiting times decrease, and processes become more predictable. In an environment where minutes make all the difference, this creates both space and control.

For longer distances within the operation, the RR3500-S stand-on electric tug is used. This compact yet powerful solution combines speed with stability, ensuring that transport outside the immediate loading zone integrates seamlessly into the process.

Equally important is what has changed for the people on the work floor.

Where the work was previously physically demanding, the ergonomic and efficient support provided by Movexx tugs now takes over the heavy part. Employees remain in control, but without the constant physical strain on their bodies. This not only makes the work lighter but also supports sustainable employability: reduced physical strain leads to lower absenteeism and greater continuity within the team.

Above all, the use of Movexx machines increases employee satisfaction. One of the machines has even been nicknamed “Rolex01.” For the team, Movexx is not just a tool, but a solution that visibly improves their work.

In this strong case, the collaboration with Suffel, official Movexx dealer in Germany, plays a key role. This partnership goes beyond simply supplying Movexx machines. It is about understanding how different segments operate and aligning the right ergonomic and efficient solutions accordingly.

According to Rainer Weis, Sales Manager at Suffel, the strength of Movexx lies in its continuous development: “The machines are compact, powerful, and above all intelligently designed. Every (custom) detail is focused on practical use. This creates a solution that not only fits but consistently performs.”

For gategourmet, this means more than just a more efficient process. It is an investment in continuity: reduced physical strain translates into lower absenteeism. A tighter workflow leads to higher productivity. And as processes become more manageable, operational costs decrease over the long term.

What remains is a logistics process that simply works, exactly what is needed in an environment where everything must keep moving.