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News from the show floor…

Changi Airport named as Airport of the Year at the 2016 Skytrax World Airport Awards
Singapore Changi Airport has picked up the coveted Airport of the Year Award at the 2016 Skytrax World Airport Awards, which were announced on March 16 at Passenger Terminal Expo in Cologne, Germany. This is the sixth time Changi has triumphed in this award. The awards ceremony, which attracted CEOs and directors from airports around the world, also saw Incheon International Airport renew its five-star airport rating – this rating is awarded to airports achieving the highest, overall quality performance in areas such as customer service, security, immigration, retail and F&B. According to CEO of the Skytrax awards, Edward Plaisted, 2016 represents a significant year for the awards: “These have been our biggest awards yet. We have received more than 13.2 million completed passenger surveys and over 550 airports are covered in the survey – these figures beat all figures from previous years,” he said.
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SITA launches Smart Path biometric technology
Air transport IT provider SITA has unveiled its new Smart Path biometric solution today at Passenger Terminal Expo 2016, which is taking place in Cologne, Germany.
The new technology allows passengers to move through the airport and board the aircraft simply by presenting themselves for a biometric check at the beginning of their journey. Once verified there is no further need to present a boarding pass, passport or travel documents.
With SITA Smart Path, the passenger’s biometric details are captured through a facial scan at the first touch point in the journey. The record is checked against the passenger’s travel documents, typically the passport, and a secure single token is created. Then, at each step of the journey – from check-in to aircraft boarding or border control – passengers gain access simply with a facial scan and without having to show any further documentation.
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Passenger Terminal Expo Stand number: 8005

Indy Associates’ airport concierge robot attracts attention
A new telerobot for airport concierge services has been showcased by digital signage provider Indy Associates at Passenger Terminal Expo.
The robot, called Caiba, has been developed to communicate with passengers to provide airport and flight information, to offer guidance throughout the terminal, and to generally improve the passenger experience.
Caiba can communicate with people in multiple languages; it can nod for yes and move its head left to right for no; it can show passengers which direction to take by extending an arm; and it can move to guide people to their required destination.
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Passenger Terminal Expo Stand number: 10010

NEC Display Solutions unveils a new approach to displays
NEC Display Solutions, a provider of airport display technology solutions, has unveiled a new approach to displaying information at the airport through the use of LED display surfaces.
According to the company, LED technology is set to transform how architects design and build airports, as it offers building blocks of a digital surface, allowing greater opportunity for creativity and better addressing the particular needs of each stakeholder at the airport.
New shapes and new surfaces can be explored and turned into digital surfaces. This gives advertisers, designers, operations, retailers – any aspect of the airport that is concerned with a positive passenger experience – the opportunity to completely change how people interact with visual information and to do so while benefiting the profitability of the airport.
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Passenger Terminal Expo Stand number: 8070

Rockwell Collins unveils upgrades to airport operations platform
Rockwell Collins has launched a series of enhancements to its ARINC airport back office solutions at Passenger Terminal Expo in Cologne, Germany. The upgrades are aimed at streamlining passenger processing, improving operations and helping airports accommodate the increased demand for air travel services.
The ARINC back office solutions move and manage information throughout the airport and beyond, and they share crucial information for improved decision making. The solutions include AirDB, AirTQM, AirPlan and AirVue.
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Passenger Terminal Expo Stand number: 6000

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