Viewpoint

Description

Viewpoint provides communities with a range of options to voice their concerns. Airports are empowered to quickly manage and respond to complaints with the right data and insights, building trust and social license.

Noise officers, public relations and community affairs teams are able to cope with the rapid increase in complaints while ensuring the community and decision makers draw the right conclusions.

Viewpoint enables airport teams to:

  • Provide the right channels for community to lodge complaints
  • Manage high volumes of community complaints
  • Ensure that decision-makers get the right results
  • Access a centralized and secure high-volume database