Air Transport Communications and IT Solutions

Company SITA
Date 12.01.2012

SITA has introduced its resource management solution at Muscat International Airport to assist 2,500 Oman Air staff with their planning, rostering, management and real-time scheduling of work tasks.

The system will enable work crews to communicate tasks using mobile communications and captures operational status and billing information in real-time. Implementation of the system will be completed early in 2012 and the agreement extends for five years.

Don Hunter, Oman Air's chief officer, Airport Operations, said, "SITA's sophisticated resource management solution will help Oman Air to optimise all ground operations and lead to a significant increase in productivity. We will be able to establish new ways of working while improving aircraft turnaround time with automated work scheduling capability and direct communication to ground crews using mobile devices.

"It will help us to validate the effectiveness of our flight schedules and calculate accurate costs for all our ground operations. The quality of decision support and operational transparency will also greatly improve our ability to handle any disruptions."

Hani El Assaad, SITA regional vice-president, Middle East and North Africa, said, "SITA's resource management solution is ideal for a dispersed work-force at a large site like Muscat International Airport. Most airport employees do not work from a fixed location anymore so real-time, pro-active planning and rostering is essential to be effective."

Contact

SITA
26 Chemin de Joinville
B.P. 31
1216 Cointrin
Geneva
Switzerland
  • +41 22 747 6111