Airport Integration of Operational Systems, Passenger Processing & Baggage Systems

Company Airport Systems – ADB Safegate
Date 06.09.2012

Systems Integration

Project Start date:  A series of projects, latest major Systems Integration began in 2003, complete in 2004, with further functionality delivered in an upgrade in 2006.  The system is under continuous enhancement, with regular improvements and modifications. Ultra and Zurich are now working together on the development of UltraSIS, a series of web based modules designed to provide staff and management information.

Project Content:  UltraFIDS, UltraDB, UltraTrak, Systems Integration

Project Scope & Performance: Ultra has provided and supported UltraDB and UltraFIDS for Zurich Airport for more than 20 years.  In that time, Ultra has performed two wholesale technology refresh upgrades in a live airport operational environment.  The most recent contract replaced the previous upgrade, performed in 1996.  Phase1 began in May 2003, and completed on schedule and within budget with live cut-over in February 2004. 

Phases 2 & 3 of this rolling replacement of integrated airport systems were completed in March 1996 with the last module implemented being a General Aviation Slot Management system.

Under a separate contract, Ultra installed a Baggage Reconciliation and Tracking System which was handed over to live use at the end of 2006 and upgraded with increased functionality in 2007.

Ultra and Zurich are currently working together on the development of web based staff and management information capability, beginning with staff information pages and delivering a de-icing system in late 2011.

Complexity and System Integration:

The Ultra systems for Zurich provide an operational database, airport systems integration and flight information displays for both staff and public.  This central system, which was migrated to the latest hardware platform, Oracle RDBMS and Ultra product software during Phase 1, is integrated with other airport systems via a large number of legacy interfaces.  The interfaces include those to Swiss Information Systems, Swiss Traffic System, Baggage Handling Systems, Stand Planning System and Air Traffic Control system or to a resource planning tool of the major handling agent. 

The system also provides a data feed and update notifications via an open standards XML-based interface with Zurich’s webMethods Integration Broker.  The operational data sourced from the legacy data feeds and user input to Ultra’s database is used via the IB to drive a management information portal.

Function-rich Windows-based clients are widely used for operational data update, alarm notification and FIDS administration. Web-based clients are also increasingly used to provide browser-based -client access to the integrated operations data provided by the Ultra systems.

The initial movement of the system to Ultra’s latest product line opened up possibilities for further functionality to be effectively incorporated in the later phases of the contract:

  • Managing and recording all ground movements
  • Incorporation of Business Flight and General Aviation operational functions
  • Provision of an integrated billing capability to the Airport’s billing system.
  • Recording and reporting of historical data, including an existing 10 years’ worth of archive data
  • Integration with the SCORE scheduling system to provide a Seasonal Schedule Management System
  • General Aviation Slot Management

Hardware was supplied by Zurich Airport.  The system is installed on IBM P520 using the latest p6+ processors. The system is distributed across 2 computer rooms and several nodes, performing different functions such as FIDS display, schedule planning etc.

System Architecture:

 

Installation and go-live for each phase of the implementation was planned and scheduled well in advance by the Ultra and Zurich teams working jointly to produce the least-risk approach.  The go-live was achieved by an on-site team of Ultra engineers, directed by the Ultra Project Manager (who was also on-site for the whole cut-over period).  The Ultra PM was the primary management interface between Ultra and Zurich throughout the installation and implementation period.

After the go-live, an Ultra team provided on-site support for 4 weeks.  Thereafter Zurich took over the maintenance and support responsibility, and a remote telephone support has been provided by Ultra, with management responsibility moving to the Ultra Support Manager once systems developments were complete.

Throughout 2010 Ultra and Zurich worked together in the development of a new Ultra module, UltraSIS, designed to provide staff information via a web portal, reducing the footprint of the Ultra client and greatly enhancing the maintainability of the system across the 1000+ users. This system is due for delivery in mid 2011, and Zurich are using extensions to the UltraSIS to handle airport operations such as de-icing.

Project Site Details: 

Zurich Airport handles over 22 million passengers per year and is a hub for Swiss.

Over 1000 FIDS displays of various types (LCD monitors and also large LCD display boards) provide in excess of 3000 pages for use by both public and staff. 

The latest Airport Information Management system interfaces with 23 external systems and has more than 120 operational users.

Contact

Airport Systems - ADB Safegate
The Oaks
Crewe Road
Wythenshawe
Manchester
United Kingdom
M23 9SS
  • +44 161 946 3600