Airport Integration of Operational Systems, Passenger Processing & Baggage Systems

Following a competitive renewal process, Ultra Electronics is pleased to announce that it has been awarded a 5 year extension to its flagship UltraTrak Baggage Management System at London’s Heathrow airport.  The renewal will extend Ultra’s contract with the Heathrow airlines to 2018, meaning that Ultra will have provided baggage reconciliation, segregation, reporting and baggage management services to the Heathrow community continuously for 15 years.

Furthermore, the new contract will extend the system from terminals 1-4 to include for the first time Terminal 5.  By the end of 2013, UltraTrak will reconcile all of Heathrow’s 35 million bags each year, making the system the largest single-site BRS installation in the world.  The system will have over 8000 registered ground handler, airline and security staff using  its 800+ robust wireless scanners and 200+ workstations.

Paul Drury, Acting Managing Director of Ultra’s Airport Systems business, said: “This award by the Shared Systems Board of the Heathrow Airline Operators Committee demonstrates the continuing importance of baggage management and reconciliation at one of the world’s busiest airports. In choosing to extend the existing system to include Terminal 5, the AOC has demonstrated their faith in Ultra to operate a mission critical, high availability and high volume system that is vital to the performance of their business. We are delighted to receive this endorsement, and in return commit to ensuring our system continues to set global standards for functionality and reliability in Baggage Management and Reconciliation”

Dave Wilding, Chair – Heathrow Shared Systems Board, added: “The Heathrow airline community is extremely pleased to continue its long standing relationship with Ultra Electronics. Baggage Management and Reconciliation is key to airline operations at Heathrow, and as well as the unquestioned reliability of the system and Ultra’s service, we chose UltraTrak because it is the best system for our needs. We are excited about the continuing prospect of working together to ensure the best possible solution for the future.”

About London Heathrow Airport
Heathrow Airport (LHR) is the world’s busiest international airport serving London, UK. Located in the west London Borough of Hillingdon, Heathrow is the busiest airport in the European Union and the third busiest airport in the world (as of 2012) in terms of total passenger traffic.

For further information about London Heathrow, visit: www.heathrowairport.com

About the UltraTrak system
UltraTrak has been delivering reliable baggage reconciliation capabilities around the world since the early 1990s, and is currently deployed in over 50 sites across 5 continents, handling more than 170m bags per year.  As well as reconciliation and comprehensive segregation functionality, UltraTrak provides airport wide baggage tracking, advanced reporting and disruption handling capabilities, and also includes a proven, fully automatic reflighting module which can reroute mishandled bags to their original destination without the need for subsequent handling.  UltraTrak can be deployed on site or accessed remotely, and Ultra has over 10 years experience in delivering remotely hosted Baggage Management functionality to remote airports.

For further information about UltraTrak visit: http://www.ultra-as.com/solutions/ultratrak/

For further information about Ultra Electronics Airport Systems, visit: www.ultra-as.com

For further information about this release, please contact: marketing-emea(at)ultra-as.com