Airport Integration of Operational Systems, Passenger Processing & Baggage Systems

Company Airport Systems – ADB Safegate
Date 11.05.2015

In a world where passenger-numbers are rapidly increasing, Ultra offers a new vision of the airport: one that entails the highest possible responsiveness to customer needs.

Passenger-orientation; entertainment-availability; the customised provision of information and assistance; the spontaneous modification of procedures and locations, according to changes in demand: all such aspects of a modern airport must now go through a qualitative revolution ─ this itself being possible only through a massive efficiency-increase in terms of basic operational execution.

For the achievement of so great an ambition, the right tools must be in place. And this means Ultra.

As travellers, we often anticipate our destinations with pleasure and excitement. Why, then, should our actual journeys not be made to seem just as desirable…seem no less rewarding?

Such an ideal can be met: but only through the most skilful management of airport resources which requires us to attain new levels of insight into how an airport functions; and demands an ability to respond, in real time, to constantly emerging challenges.

Passengers’ freedom of movement and clarity of orientation must be maintained. Queues must be kept short. Essential facilities must be accessible to all, without undue haste or crowding. Pedestrian commuting between key locations must be kept fluid, with security and safety consistently guaranteed.

Stationary locations that offer entertainment, dining, and shopping must be capable of configuration and reconfiguration with new degrees of agility; so that passengers’ experience is continuously of the highest order, and punctuality never compromised. Unavoidable changes in flight-scheduling must be agreeably offset through spontaneously provisioned enhancements to passengers’ comfort and recreation.

Efficiency-levels must, as currently manifested, be quantitatively and qualitatively recorded, so as to be made unambiguously identifiable by airport management teams. All procedures must thereby be considered candidates for progressive, positive evolution: with successes continually to be built upon, and obstacles systematically overcome.

How can all this be achieved?
Ultra ensures the heightened efficiency of an airport’s operations, with all available resources precisely configured to the needs of passengers, management, and staff.

Such efficiency is produced by the Ultra Equation: a summation of our four chief value propositions:

Observation
The current state of the airport becomes more visible than ever, with the finest of details displayed for instantaneous comprehensibility. Users are empowered with immediate insight into developing situations.

Response
The right actions are now taken at the right times, by the right people: based on automatically or manually triggered notifications. Emergent challenges are identified, and corresponding responsibilities delegated, with new degrees of swiftness.

Analysis
Operational efficiency is now recorded consistently and with fine granularity, allowing performance to be calibrated, measured, and reviewed. The practical consequences of decision-making are rendered clear, permitting the progressive upgrade of policies and procedures.

Evolution
The due results of analysis can be distributed by means of a structured reporting mechanism; which opens the way to informed, detailed consideration of remedial or corroborative actions. Efficiency, safety, and passenger-experience can thus be maintained on a continuous path of improvement.

Ultra’s comprehensiveness, scalability, feature-richness, and customisability allow an easy mapping to the widely differing infrastructural architectures of airports.

Flexibility and Mobility
Ultra allows multiple discrete data repositories to contribute to a superset of the most valuable data. Updates to the superset occur every few seconds. An integrated Workflow Management system allows new, specialised data-sets to be synthesised from those pre-existing; and triggers administrator-defined actions whenever specific field-values exceed designed parameters. Such actions may include field-updates or dynamic employee-notifications. By such means, data drawn from multiple disparate facilities (check-in stands, security facilities, gates, terminals) can be filtered, combined, and organised for comprehensibility.

The modular architecture Ultra offers, in combination with its fine-grained security mechanism, allows tools, features, and data-elements to be provisioned to employees in customised combinations. Thus, while some users might be afforded a limited subset of clearly purposed utilities (to enable continuous focus on one or more defined tasks), others might be permitted a much broader range (with the consequent ability to conduct more widespread research and data-analysis).

Ultra user-support embraces mobility, with all key documentation available through KnowledgePoint, an application for mobile devices. This provides dynamically accessible text and graphics, along with video-based how-to support, and voice-activated audible responses to user-questions. On-device information-sets can be limitlessly expanded through wireless network-access.

Ultra accommodates the wide variety of physical, computational, and procedural design-patterns of modern airports. Almost any data-architecture, server/network infrastructure, and procedure-model can thus be assumed supportable through the core flexibility of Ultra.

Join Ultra in the realisation of this vision. Ultra personnel are now available to provide further, detailed information on architecture and features; technology demonstrations; and extensive professional references.

Contact

Airport Systems - ADB Safegate
The Oaks
Crewe Road
Wythenshawe
Manchester
United Kingdom
M23 9SS
  • +44 161 946 3600