Airport Integration of Operational Systems, Passenger Processing & Baggage Systems

Company Airport Systems – ADB Safegate
Date 06.09.2012

Supplier of Airport Management Information and Display System (AMIDS), comprising AODB (UltraDB), FIDS (UltraFIDS) and RMS (UltraResource)

Ultra has provided and supported the Airport Management Information and Display Systems at Incheon Airport since the airport was built new to meet the demands of the football World Cup in 2002. 

Phase 1 began in December 1998 with order award to Ultra via Samsung Electronics for the supply of UltraDB, UltraFIDS and UltraResource.  The project was completed on time in March 2001.

Support, maintenance and significant upgrades, including a disaster recovery system were provided over the period 2001 => 2006.

Phase 2, comprising an extensive upgrade to the UltraFIDS, commenced in March 2006 and completed in 2007.

The upgrade project was designed to accommodate passenger growth from 30 million per year to over 44 million per year. A new concourse was constructed, with an additional 34 gates. Over 1000 displays, of a variety of types, are provided with information for staff and public, and new LED boards installed.

Scope of work

  • System building, integration & configuration for UltraDB, UltraFIDS, UltraResource
  • Configuration and set up of the display pages in English, Korean, Chinese and Japanese interfacing to airport-provided display hardware:
    • CRT monitors
    • LCD back projection displays
    • Large LCD display boards
    • Mounted LCD displays
    • LED display boards
  • Production and integration of interfaces to 20 external systems, including:
    • Airport database & resource scheduling
    • Baggage handling system
    • SITA
    • Air traffic control
    • Ground services
    • Public address system
    • Master clock
    • Airline mainframes: Asiana & KAL
    • AFTN
    • Airfield lighting
    • SIOS (spot-in-spot-out system, for collection of aircraft parking movements)
    • Public information kiosks

Architecture

In Phase 1, Ultra supplied two UltraDB servers, two UltraFIDS servers and two UltraResource servers each in a Master/Hot Standby configuration.

In February 2004 Ultra installed a Disaster Recovery (Warm Standby) extension to the Incheon system.  This involved connecting an additional set of three servers comprising of UltraDB, UltraFIDS and UltraResource servers with the existing system.  The extension was designed such that the disaster recovery servers keep up to date in real time with the main servers.  In the event of a problem occurring with all or some of the main servers the disaster recovery servers can be brought online such that the disaster recovery servers will take over all the functions.  When the main servers become operational again, they re-synchronise with the disaster recovery servers and can be brought online at any time.

In Phase 2, 4 new FIDS servers were installed in a fully redundant configuration.  Interfaces to new LED/LCD boards were provided with some existing interfaces being upgraded, and others are ported to the new system.  The functionality of the system is enhanced including the ability to manage displays more efficiently, ability to schedule advertising, ability to display the same message in different languages for differing lengths of time, and the extended use of Visual Paging.

Support

Ultra's installed system at Incheon is supported by an on-site engineer based permanently at the airport whose responsibilities include pro active maintenance, operational support, user training and customer liaison.  The on-site engineer is in turn supported by 24/7 technical support within Ultra's support team based at Manchester.

Contact

Airport Systems - ADB Safegate
The Oaks
Crewe Road
Wythenshawe
Manchester
United Kingdom
M23 9SS
  • +44 161 946 3600