Airport IT Support/Network Management/IT Maintenance/IT Service Management

Company ServiceTec
Date 17.10.2011

ServiceTec International, Inc., the largest independent provider of IT services to the airport and airline industries, is pleased to announce that it has been selected by the Metropolitan Nashville Airport Authority (MNAA) to provide on-site IT systems support for emergency network monitoring, network and desktop support at Nashville International Airport (BNA).
ServiceTec personnel work as an extension of the MNAA IT staff to
support the MNAA network as well as desktop and business systems.

ServiceTec will participate in planning, scheduling and executing
computer equipment installations, upgrades and replacement projects.
In addition, ServiceTec will provide maintenance support, run
diagnostic tests, repair and replace hardware as needed. ServiceTec is
also providing network support. Working with the Network
Administrator, ServiceTec is responsible for installing, configuring
and maintaining operating system workstations, and servers, including
web servers, in support of the Authority’s business processing
requirements.

“We are delighted to have this opportunity to work with the
Metropolitan Nashville Airport Authority and provide our airport IT
expertise and support services to the Nashville International Airport
team and we hope this will be the start of a long mutually beneficial
partnership” said Lynne Harrison, Executive Vice President of
ServiceTec. “ServiceTec is all about providing quality customer
service to airports, which we believe aligns us perfectly with MNAA’s
mission ’to be the heartbeat of the Mid-South by providing services
and facilities that keep Music City flying high’.” said Lynne. “The
airport is a key part of the facilities available to the local
community and our model of employing local people, trained to the
ServiceTec model, is an essential element of our desire to be a part
of that community”.

About ServiceTec:
Founded in 1989 and operating globally from bases in North America,
Europe and the Far East, ServiceTec specializes in providing airports
and airlines of all sizes with comprehensive, customized managed IT
services. For more information, please visit www.servicetec.com.

About Metropolitan Nashville Airport Authority:
The Metropolitan Nashville Airport Authority (MNAA) was established in
1970, and owns and operates the Nashville International Airport (BNA)
and John C. Tune Airport (JWN). For more information, please visit
www.flynashville.com.

Contact:
Lynne Harrison
lynne.harrison@servicetec.com
12007 Sunrise Valley Drive, Suite 355
Reston, VA 20191
Phone: 1 (703) 259-4008

Jeremy Biggs
Marketing Consultant
ServiceTec
T: 07887 928785
E: jeremybiggs@servicetec.com

Contact

ServiceTec Airport Services International Limited
The Spirella Building
Letchworth Garden City
Hertfordshire
United Kingdom
SG6 4ET
  • +44 (0) 1462 476200