Airport IT Support/Network Management/IT Maintenance/IT Service Management

ServiceTec International, Inc., the largest independent provider of IT services to the airport and airline industries, is pleased to announce that it has been selected by the Metropolitan Nashville Airport Authority (MNAA) to provide on-site IT systems support for emergency network monitoring, network and desktop support at Nashville International Airport (BNA). ServiceTec personnel work as an extension of the MNAA IT staff to support the MNAA network as well as desktop and business systems.

ServiceTec will participate in planning, scheduling and executing computer equipment installations, upgrades and replacement projects. In addition, ServiceTec will provide maintenance support, run diagnostic tests, repair and replace hardware as needed. ServiceTec is also providing network support. Working with the Network Administrator, ServiceTec is responsible for installing, configuring and maintaining operating system workstations, and servers, including web servers, in support of the Authority’s business processing requirements.

“We are delighted to have this opportunity to work with the Metropolitan Nashville Airport Authority and provide our airport IT expertise and support services to the Nashville International Airport team and we hope this will be the start of a long mutually beneficial partnership” said Lynne Harrison, Executive Vice President of ServiceTec. “ServiceTec is all about providing quality customer service to airports, which we believe aligns us perfectly with MNAA’s mission ’to be the heartbeat of the Mid-South by providing services and facilities that keep Music City flying high’.” said Lynne. “The airport is a key part of the facilities available to the local community and our model of employing local people, trained to the ServiceTec model, is an essential element of our desire to be a part of that community”.

About ServiceTec:
Founded in 1989 and operating globally from bases in North America, Europe and the Far East, ServiceTec specializes in providing airports and airlines of all sizes with comprehensive, customized managed IT services. For more information, please visit www.servicetec.com.

About Metropolitan Nashville Airport Authority:
The Metropolitan Nashville Airport Authority (MNAA) was established in 1970, and owns and operates the Nashville International Airport (BNA) and John C. Tune Airport (JWN). For more information, please visit www.flynashville.com.

Contact:
Lynne Harrison
lynne.harrison@servicetec.com
12007 Sunrise Valley Drive, Suite 355
Reston, VA 20191
Phone: 1 (703) 259-4008