Hide Isomura, Director, Head of Airport Passenger Solutions confirms the importance of B-DCS to the team at JAL:
It was very important for us to work with people we trusted who could provide a reliable solution which would be easy to use at short notice.
Damarel's B-DCS system gave us this and the simple interface means there is no need for special training of staff – they can use it immediately. We use B-DCS at a number of our largest hubs including Tokyo Narita and Tokyo Haneda airports.
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