Airport Video Information Systems
| Company | Telemedium / Teleportel |
|---|---|
| Date | 17.07.2013 |
Appear on the PC or Tablet of the Passenger. Live. With aligned eye-contact.
ASSIST Mobile™ is changing the way to interact with passengers at Airports. Allow high quality personal interaction with the passengers. No more need for Information Counters.
Brussels, Belgium (July 17, 2013) Today, Teleportel announced ASSIST Mobile™ : a cloud-based video communication system; designed for high-quality passenger interaction on the PC or Tablet.
ASSIST Mobile™ (the ‘Mobile’ version of Airport and Station Service and Information System for Travelers ) enables airports, airlines and service providers to expand their scope to include interactive, live video communication with the passengers. ASSIST Mobile™ – designed specifically for Airports and Airlines – uses the underlying Teleportel video communication solution of ‘Attended By Humans’ (www.attendedbyhumans.com).
The passenger chooses between viewing pre-recorded content or connecting live with a real person. The passenger deploys his/her PC or Tablet using WiFi or 4G. There is need to download any software! The service information agents can simply connect from their existing workstations. Without the need of specialized hardware or software ! An optional patented device is available to ensure alignment of eye-contact with the passenger. Genuine eye-contact does make a big difference !
The new ASSIST Mobile™ system includes : high quality video communication, intelligent ‘skills based’ routing (which service agent takes which passenger request), media player, flexible and instant reporting for the management, etc… The ‘cloud’ server manages the whole process.
For more information
www.attendedbyhumans.com and http://www.teleportel.com/airports.php
Teleportel Europe NV
Tel. + 32 (0) 2 478 90 80
Email: marketing@teleportel.com
Teleportel has been pioneering with Virtual Teleportation™ applications as its core business. Since 2001.
The Suite of Airport Information Technologies offers a complete solution for high quality passengers information.
