ARINC News - May 2009

May 5, 2009

Annapolis, Maryland— ARINC Incorporated has been recognized by the Federal Aviation Administration (FAA) for “ongoing outstanding performance” in providing air-ground voice communications services in the FAA’s Oceanic Flight Information Regions.

Under the current five-year Aeronautical Mobile Communications Service (AMCS) contract awarded in September 2005, the FAA reviews ARINC’s performance for each six month period of the contract.  The latest FAA commendation is the seventh consecutive award ARINC has received with an “excellent” service rating, the highest available. 

ARINC owns and operates radio communications centers in California and New York. More than a hundred ARINC operators work at these facilities, relaying over two million voice and electronic messages annually between the FAA’s Air Traffic Controllers and aircraft over the oceans operating in United States controlled airspace.

In commending ARINC for “ongoing outstanding performance,” FAA Program Manager Peter M. Vogt cited the company’s responsiveness in helping to address issues that have arisen during continuous operation at all sites. “It continues to be a pleasure to work with ARINC,” he stated, adding that the company’s “attention to detail and quality control continue to indicate great service for the Oceanic Air Traffic operations environment.”

“ARINC is very pleased to receive this commendation from our long-time FAA customer,” stated Ron Hawkins, ARINC Vice President, Commercial Aviation Solutions. “Oceanic voice radio has been the principal means of communication for commercial aircraft traveling the Pacific and North Atlantic air routes for more than half a century. ARINC takes pride in being the only company ever to perform this vital mission for the FAA.”  In addition to the recognition, ARINC received a maximum performance-based monetary incentive award which is shared with the staffs at the centers.

ARINC Incorporated, a portfolio company of The Carlyle Group, provides communications, engineering and integration solutions for commercial, defense and government customers worldwide. Headquartered in Annapolis, Maryland with regional headquarters in London and Singapore, ARINC is ISO 9001certified. 

Release: 09-018

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