Automated Passenger Authentication Solutions Based on Biometric Self-Service Processes

The solution designed by Vision-Box® is already being tested in the new terminal and will be installed in the international terminals by the end of August.

São Paulo, Brazil – June 16th, 2014

Brazilian passengers from GRU Airport – São Paulo International Airport – in Guarulhos may soon enjoy an innovative process of immigration, which will streamline the flow of people and reduce waiting times. In August, Terminals 2 and 3 in Guarulhos (the latter opened on May 11th) will receive the latest Automated Border Control technology, which will allow passengers to control their own immigration and emigration processes autonomously, without the need to interact directly with the Brazilian Federal Police, provided they have a Brazilian electronic passport and are over 18 years old.

How does it work? As an alternative to the traditional and manual control of passports, the passenger can go directly to one of the eGates installed by Vision-Box®, through which they will only pass if the passport is authentic, if the passenger that is using it the real passport holder, and, finally, if the person can actually travel (e.g. has no criminal record prohibiting the trip). This is possible by way of advanced technology that allows for the verification of the authenticity of identification documents, as well as for the facial recognition of the passenger. The whole process is controlled remotely by the Federal Police, which will only intervene if any anomalies occur, thus freeing them for truly risky situations.

Working in self-service mode, the vb i-match® 5 e-Gates focus on user experience, with clear instructions, intuitive interfaces and automatic adjustments to each passenger (e.g., its height), capturing their facial image according to international quality standards such as ICAO. The process takes no more than a few seconds, which means a faster and less stressful experience for the passenger. 

"Improving the passenger’s experience and the levels of security are priorities for the administration of the GRU Airport.", says the Airport’s IT director, Luiz Ritzmann. "With the growth of demand recorded in the last decade in Brazil, the Airport infrastructure will increasingly require cutting-edge technology and optimized processes, which will streamline the flow of passengers in different areas (check-in, X-ray security, immigration and emigration control, customs and baggage claim). In this context, it is urgent to invest in the modernization of systems and equipment. And that’s what we are doing in Guarulhos", Ritzmann explained.

The solution, designed by Vision-Box® and customized to meet the challenges of the largest airport in Latin America, is already installed in a proof of concept stage at Terminal 3. Leidivino Natal Silva, Managing Director of Vision-Box® Latin America, states that "It is a privilege to be part of a project of this size and relevance for Brazil. The GRU Airport is facing the enormous challenge of accommodating millions of Brazilian passengers per year! And they are responding in the best way: with more security and more innovation! Vision- Box® Automated Border Control technology will match the level of demand, giving a new momentum to this new space."

Vision-Box® is confident in this new challenge: the company has already deployed about 500 Automated Border Control solutions and 3000 digital identity management solutions for biometric capture worldwide!