Charlie Kowalczyk Appointed Director of Support Services for AtlasIED
Company | AtlasIED |
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Date | 30.05.2024 |
Kowalczyk succeeds Dick Snider, retiring on June 1
AtlasIED, a recognized leader in the commercial audio, voice evac, and security industries, today announces the appointment of Charlie Kowalczyk as Director of Support Services. Kowalczyk steps into the role, currently held by Dick Snider, General Manager of Support Services, who is retiring on June 1.

Dick Snider
Snider has spent 16 years pioneering AtlasIED’s Platinum Assurance Plan and adding value with preventive maintenance, service, and extended warranty programs for the company’s complex, mission-critical deployments across airports, hospitals, and transit hubs.
“I’ve seen AtlasIED Support Services through many stages,” said Snider. “The passion this company has for client support and system reliability is unparalleled, and I feel lucky to have worked with them for this long. I have no doubt that Charlie will bring a fresh perspective and energy to the role, and I look forward to ensuring a smooth and successful transition.”

Charlie Kowalczyk
Kowalczyk currently serves as AtlasIED’s Domestic Sales and Operations Manager, a position he has held for ten years. Kowalczyk’s experience at the company, knowledge of the complexities and critical nature of AtlasIED GLOBALCOM deployments, and established relationships with certified transportation resellers and transportation clients make him the ideal candidate to succeed Snider.
“After being a part of the AtlasIED family for 10 years, I’m honored to make the transition to Director of Support Services,” said Kowalczyk. “I’m passionate about providing the best possible customer experience, and I congratulate Dick on his many years of doing just that. I look forward to continuing his established legacy.”
Snider will continue with AtlasIED part-time as Kowalczyk steps into the new role to ensure a seamless transition and support contract administration.
About AtlasIED
AtlasIED is a leading global manufacturer of high-quality commercial audio and communication technology solutions for a variety of applications and customers. The company’s mission is to protect, inform, and entertain. This commitment drives the development and creation of solutions and services that help customers solve their most complicated audio and communication challenges. With decades of experience, AtlasIED offers an expansive portfolio to serve many markets with interconnected and integrated solutions designed with intention.
AtlasIED is headquartered in Phoenix, Arizona, USA, with additional offices worldwide. For more information about AtlasIED, please visit www.atlasied.com.
About AtlasIED Transportation Solutions
AtlasIED designs, manufactures, and markets commercial audio and communication technology solutions for audiovisual professionals, integrators, and users in the public transportation industry. Its products and systems include digital audio platforms, amplifiers, announcement controllers, digital microphone stations, visual displays for audible and visual communication, a range of loudspeaker products delivering distributed audio, background music, paging, mass communications for airports, subway and train systems, ferry terminals, and bus stations.