Crisplant News - September 2009

September 2009

Crisplant awarded 5 year full service contract to operate and maintain the baggage handling systems at Singapore Changi Airport Terminal 3

Key facts

• New agreement follows the flawless and on-time opening of Singapore Changi Airport Terminal 3
• Adds to the existing Crisplant contract for operation and maintenance of the baggage handling system in Terminal 2 at  Changi Airport
• Reinforces the long-term commitment between Crisplant and Changi Airport Group (Singapore) Pte Ltd
• Both contracts will be managed by local Crisplant subsidiary, Crisplant Singapore Pte Ltd

Crisplant – a global leader in integrated baggage handling solutions – has entered into a 5 year full service contract with Changi Airport Group (Singapore) Pte Ltd (CAG) for the operation and maintenance of the baggage handling and baggage transfer systems in Terminal 3 at Singapore Changi Airport.

The contract follows the flawless and on-time opening of Changi Airport Terminal 3, for which Crisplant worked throughout the design, build, and opening stages to manage every aspect of the baggage handling system.  Extensive testing and operator training, as well as process and flow simulations at projected peak demand levels prior to opening of the new terminal ensured the system ran smoothly from its first day of operation.

Crisplant also have a full service contract for the operation and maintenance of the baggage systems at Singapore Changi Airport Terminal 2, which was renewed for a second 5-year term starting in July 2006.  Both contracts will be managed by the Crisplant subsidiary, Crisplant Singapore Pte Ltd., established in 2001 to provide local support for the initial service contract.

The contracts give Crisplant sole responsibility for the operation and maintenance of all baggage handling systems in Terminals 2 and 3.  In Terminal 3, the system in use comprises Crisplant S-3000E tilt-tray sorters with 44 make-up chutes and one 10,000 metre, inter-terminal Crisbag® baggage transfer system, the latter of which provides high-speed connection between terminals as well as the early baggage storage system.  The contract also covers SCADA control systems and the installation of check-in conveyors, racetracks and claim carousels, including 14 locally manufactured baggage carousels.

A team of 121 Crisplant employees is deployed to operate and maintain the automated baggage handling systems at the two terminals.  They will provide 24/7 operation at the baggage control rooms and necessary preventive maintenance to ensure continuous system availability and optimum performance.  In the event of a system interruption, fully redundant hardware will provide an automatic and immediate seamless switch to backup systems.

Singapore Changi Airport is a major aviation hub in Southeast Asia, handling more than 37 million passengers in 2008.  The airport is recognised as one of the most advanced and passenger-friendly in the world. The high standards set by CAG for the reliable and secure operation of Changi Airport’s baggage handling systems is key to the airport’s consistent award-winning performance.

Finn Laugesen, Director, Crisplant Customer Support commented: “This is a highly specialised baggage handling system at one of the most progressive airports in the world.  Our long-term relationship with Changi Airport, combined with our experience of major projects in other airports around the world, will ensure that the superior performance of these baggage handling systems is maintained without compromise.”

Crisplant has full service contracts world-wide for baggage handling systems in major airports and for material handling systems in the post & parcel sector.  These contracts demonstrate the confidence that customers have in Crisplant and the value they derive from engaging with the Crisplant Customer Support team.

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For sales or marketing information, contact Peter Elmvang, Marketing Manager, Crisplant,

tel: +45 8741 4141 e-mail: peter.elmvang@crisplant.com

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tel: +44 (0) 1243 531123 mob: + 44 (0) 7787 526341 email: rachel@napier.co.uk