dBD Communications: Strengthening U.S. Ground Operations with PrimeFlight

dBD Communications partnership with PrimeFlight Aviation Services continues to build momentum across North America, with teams reporting clear improvements in coordination, situational awareness, and overall ramp efficiency. Following the initial rollout into de-icing, pushback, towing, and cargo operations, the operational impact of our wireless duplex systems is now being felt day-to-day across multiple stations. PrimeFlight’s marketing team shared the following update on the integration:

“At PrimeFlight, safety, communication, and efficiency are at the heart of our ramp operations. The introduction of dBD’s wireless headset technology has significantly improved our team coordination and situational awareness on the ground.

The noise-cancelling clarity and hands-free capability have not only enhanced pushback and arrival procedures but have also reduced the potential for miscommunication during high-tempo operations. The transition to this wireless technology has simplified training, improved mobility, and eliminated cable-related equipment issues that previously disrupted workflow.

Partnering with dBD Communications supports our broader operational excellence strategy—bringing innovative, reliable technology to our employees that ultimately benefits our customers.”

This feedback reinforces the foundations of the wider partnership announced earlier this year, where PrimeFlight selected dBD Communications to supply duplex systems across all U.S. ground and cargo handling operations. By standardising equipment across their network, PrimeFlight is supporting safer, more consistent ramp operations and streamlining communication workflows for teams across multiple airports.