Global Managed IT Services for Airport and Airline Systems
Company | ServiceTec |
---|---|
Date | 14.07.2010 |
ServiceTec Airport Services International has announced that it's Technical Manager – Carl Shallcross – has passed the ITIL 'Managing across the Lifecycle' examination and is now qualified as an 'ITIL V3 Expert' and eligible to wear the Lilac Pin.
There are four levels of certification within the ITIL V3 scheme:
* ITIL V3 Foundation in IT Service Management
* ITIL Intermediate Level – Service Lifecycle & Service Capability Streams
* ITIL V3 Expert Certificate
* ITIL V3 Master Qualification
The ITIL V3 Expert Certificate is awarded to candidates that have demonstrated a superior level of knowledge of ITIL V3 in its entirety. There are just a handful of ITIL V3 Experts in the UK and well under 100 in the world.
"More and more customers and potential customers are looking for an increasing degree of ITIL maturity in potential suppliers," explained Carl Shallcross. "We recently announced our comprehensive ITIL V3 conformant managed service solution and undertook further investments in time, knowledge and financial support will be made to develop the solution into a considerable extension to our service catalogue. My gaining ITIL V3 Expert certification is a major step in this programme."
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