Intelligent Artificial Voice Systems
Date | 20.07.2011 |
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I.e. the AviaVox Information System (AVIS), with which passengers can retrieve information about the actual status of flights and about important information at an airport by telephone, has been put in operation at several airports. This new device is a combination of an interactive voice response system (IVR) and a system that dynamically generates automatic announcements of actual flight information in multiple languages.
AviaVox has filled the gap in the process of informing passengers by automating the last part of the IVR system that is handled by an operator. AviaVox uses the application software from its existing intelligent announcement system and state-of-the-art synthetic speech technology that actually makes a computer speak.
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