Are you interested in :
- Re-organising your Lost&Found operations and be ready for unexpected / expected workload peaks (storm, volcano, snow, summer and winter vacation peaks)
- Transferring part of the workload to your passengers whilst showing them your company is innovative and using the latest technology
- … implying IMPROVED SERVICES for the passengers with higher STAFF PRODUCTIVITY / FLEXIBILITY and / or staff reduction
Attention : for using the self-service Lost&Found applications, you must be WorldTracer Management member and subscribe to WorldTracer web services.
Dear Lost&Found / Arrival services responsible,
In these difficult industry times, your lost & found department is often under-staffed, the people working on the hedge and you don’t have any real flexible way to add untrained people as the processes and applications are so specific and complex.
Therefore, any small incident can easily create a real chaos to baggage services, and take days to recover with frustrated staff facing angry customers.
The solution: BagAssist Self-Services online and kiosk advanced solutions for airlines and ground handlers
- OnlineAHL, the online customized delayed baggage declaration
- PaxAHL, the kiosk customized delayed baggage declaration
- OnlineDelivery, the online baggage incident status solution with file updates and online delivery
All above self-service modules can be used integrated in The BagAssist suite, or as independant applications. As they are passenger touch-point, they can be configured / customised to your company branding for a consistent company image towards your passengers.
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