Making a break at the airport something special
Company | Wanzl GmbH & Co. KGaA |
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Date | 14.02.2022 |
Wanzl, the access expert and ICT.aero make use of synergies
Wanzl Access Solutions and its strategic partner ICT.aero, experts in airport technology solutions, have a goal in common: to optimise lounge management at the exclusive Pearl Lounge operated by NAS (National Aviation Services). This is where airport guests can enjoy services such as comfortable seating, private meeting rooms, a business centre and Wi-Fi. Wanzl and ICT.aero provide quick and smooth access that avoids delays at a reception area or in a queue. Ralf Aubele, Vice President Sales Airport & Access Solutions at Wanzl, is satisfied with the result: “Thanks to the interaction between our fully automated Galaxy Gate access gate and the latest ICT technology, we are able to not only optimise processes, but also to improve the passenger experience.” The Pearl Lounge is available free of charge to all first and business class passengers, frequent flyers and holders of certain credit cards. Other travellers also have access to the lounge for an additional charge. Various other lounge services, such as children’s playgrounds, relaxation rooms and catering options, ensure that the waiting time until check-in will simply fly by. ICT.aero’s LMS (lounge management system) is used in more than 50 lounges in Africa, Europe, the Middle East and South Asia. Airports in Cairo, Marrakech, Rabat, Casablanca, Abu Dhabi, Kigali, Abuja, Lusaka, Kannur and, most recently, Napoli Capodichino, among others, benefit from this service.
In recent years, no other industry has enjoyed as much popularity as the information and communication technology (ICT) industry. The ICT industry has dramatically changed the way people work, communicate, learn and live. Computers and robots are performing more and more services faster and more efficiently. As a result, these technologies are becoming vastly important for the economic development and growth of companies.
Rami Al-Haddad, General Manager at ICT.aero, emphasises that “At ICT.aero, we source and develop scalable and cost-effective technology solutions to support airport operations and maximise financial returns. Cutting-edge information and communication technology can reduce costs and increase productivity through accurate and automated data.” Airport and lounge operators are naturally delighted about these cost savings and process optimisations. But passengers are also enjoying the benefits, thanks to the technology company’s collaboration with Wanzl.
“During peak hours, up to 100,000 people a month enter and leave the Pearl Lounge. Especially nowadays, when health and safety are a top priority, it is essential that access is fast and uncomplicated. Passengers don’t want to spend more than a few seconds checking into the lounge if they only have an hour to spare,” explains Al-Haddad. Thanks to ICT.aero’s LMS and Wanzl’s Galaxy Gates, passengers, frequent flyers and even airport staff can enjoy a very special lounge experience.
Contact
Rudolf-Wanzl-Strasse 4
Leipheim
Germany
89340
- +49 (0) 8221/729-6532