Operational Airport Training - China Rose Training

Top Flight Airport Operations Training

Welcome to China Rose Training, a specialist airport operations training company that provides training and development for staff within the airport environment.

We can help your airport to tackle three key imperatives that are shaping its future:

• the need to be more efficient

• the need to employ and retain a motivated workforce

• the need to meet demand for superior customer service.

Operating worldwide, our team has the experience and expertise to help turn your most ambitious plans into reality. Our specialist courses cover basic operational training, customer services and retail through to security and premises operations – from foundation to senior management levels.

We place tremendous emphasis on delivering long- term strategic benefits for airport authorities. Taking the partnership approach, we provide a tailored training solution to meet your specific needs. International aviation quality standards are delivered by a cascade training programme, which engenders local ownership and encourages knowledge transfer.

Our way of working is both flexible and cost effective. We use a combination of sophisticated training techniques incorporating classroom (where appropriate E-Learning) and master class visits to operational airports worldwide. The tiered approach is also sensitive to culture and language whilst maintaining quality.

With China Rose Training you are assured of a training and development programme that is delivered to the highest standards of aviation practice and passenger satisfaction.

“Our aim is to provide services that exceed our customer expectations”

Richard Long, Managing Director

Benefits

• International aviation standards introduced and maintained

• Opportunity to replicate best practice across regional and hub airports

• Enhanced customer satisfaction and staff performance

• Train-the-Trainer approach for long term sustainability and cultural sensitivity

• Quality management process ensures continuous improvement.

Find out more…

For a free and confidential discussion, telephone Richard Long on +44 7831 196534 or email: richard.long@chinarosetraining.com www.chinarosetraining.com