From parking to the future of airports – how e-commerce can help

Few things have changed, or are changing, the airport experience like the arrival of e-commerce – something which has long proved itself to be more than a fad. In its simplest form it means shopping for good or services online, but in the context of an airport it becomes something much more. For regional airports especially e-commerce technology means passengers can be reached in new ways, and with a range of personalised services, that simply haven’t been possible before.

Any airport that is seeking to drive ancillary revenues has a lot to gain by adopting an online shopping portal that is fully integrated with every aspect of its operation. Even if a system is already in place it might be outdated or lack modern functionality that will unlock new revenue sources.

Here is a look at the three key areas of the airport experience – parking, shopping, and lounge – and how they’re being transformed by e-commerce. We’re also going to…

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