Hartsfield-Jackson Atlanta International Airport (ATL) has selected Xovis to measure passenger wait times and provide passenger flow management technology at various security checkpoints at the world’s busiest and most efficient airport. Massachusetts-based Xovis USA has again won a competitive tender with a major US airport. Based on the data received from the Xovis system, ATL aims to move passengers faster and more efficiently through security and keep passenger satisfaction as high as possible. “It is our goal to offer a safe, efficient, and enjoyable travel experience for all at Hartsfield-Jackson. The Xovis technology will allow us to do so by providing accurate, immediate queue and wait-time information,” said ATL General Manager John Selden.
Xovis is going to fully equip ATL’s three domestic security checkpoints, international security checkpoint and all associated queuing areas with a total of 389 Xovis 3D Sensors. These ceiling-mounted sensors count and track passengers anonymously. The Xovis software receives data-streams from the sensors and measures key performance indicators such as queue lengths, wait times and passenger throughput. This real-time data empowers the airport stakeholders to identify bottlenecks, manage staffing levels and other resources.
ATL joins a rapidly growing group of major US airports that have placed their trust in Xovis. As reported by NBC DFW and other media, Dallas Fort Worth International Airport (DFW), the nation’s fourth largest airport, is currently installing the Xovis technology at all 15 security checkpoints and the CBP immigration hall. In 2018 Xovis played an important role in smoothing operations at Minneapolis-St. Paul International Airport (MSP), when the host airport for Super Bowl LII broke its single-day passenger record. San Francisco International Airport (SFO), Seattle-Tacoma International Airport (SEA) and JFK were the first US airports to count on Xovis. Marc Rauch, Managing Director of Xovis USA rejoices: “We look forward to supporting ATL in moving more than 104 million passengers per year more smoothly through their facilities and creating a seamless travel experience. The trust in Xovis shows there is a highly reliable wait time measurement system available and that there is no need for an airport to go with unproven new technologies.”