Amadeus IT Group, S.A.
Provider of Travel Software and Technology Solutions for the Global Travel Industry
A global player in the travel industry, Amadeus is a truly multinational company employing 11,000 people, headquartered in Europe and operating in 195 countries. The company is a leader in electronic travel distribution and is a pioneer in community IT platforms, enabling all players in the travel ecosystem to be integrated and interact in seamless, real-time fashion. Amadeus’ solutions enrich the travel experience for hundreds of millions of people every year.
In 2011, Amadeus created a new business line to provide solutions to airport operators and ground handlers; a natural progression from this success and experience in the IT arena for airlines. With the acquisition of UFIS Airport Solutions in January 2014, Amadeus continued its expansion and confirmed its commitment to the airport IT sector. The combination of both product portfolios, Amadeus’ scale, global reach and travel industry expertise, integrated alongside UFIS’ unique airport IT software development experience, truly reinforces Amadeus’ clear purpose as a company: innovation and customer focus to shape the future of travel for the airport industry.
Amadeus’ network solutions enable airports and ground handlers to connect to the Amadeus data centre using our global network infrastructure. Be safe in the knowledge that your data is carried through secure, resistant and reliable communication lines.
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Passenger Sales and Advertising
Amadeus offers airport operators the opportunity to increase non-aeronautical revenues by selling additional airport services to passengers, such as car parking or lounge access, through our travel distribution system used by travel retailers all over the world. With Amadeus’ advertising capabilities, airports and its partners can now upsell thanks to the sales window available at point of search and booking travel.
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Amadeus AODB is an intelligent data repository for airports to host, manage and disseminate complex flight and passenger-related information to improve critical decision-making across the airport environment. Thanks to its full A-CDM compliancy, Amadeus AODB provides all airport actors with a common situational awareness of airport activity at any given time.
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Resource Management Solutions
Amadeus Airport Resource Management Solutions enable airports and ground handlers to better manage their fixed, mobile and human resources. Powered by high quality, real-time data, airports and partners now have more accurate short and mid-term visibility on resource requirements to enable better planning and control.
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Passenger Processing Solutions
Seamless passenger processing enables increased revenue opportunities from both airlines and passengers. With Amadeus solutions, including Amadeus’s ground-breaking Common Use platform (ACUS), airports can access passenger processing applications on demand, giving full flexibility and scalability to adapt to operational demands.
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Baggage Processing Solutions
With lost baggage estimated to cost airlines around 150 EUR per bag, accurate baggage tracking coupled with fast processing are key components to a better passenger experience. Amadeus baggage processing solutions are completely integrated into the Amadeus Altéa suite, providing real-time data to track and trace baggage simultaneously with passenger movement. Increased accuracy helps reduce compensation payouts and the associated processing costs.
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Ground Handling Solutions
Amadeus’s industry-leading Altéa Departure Control System (DCS) enables airlines and ground handlers to efficiently manage passenger processing or aircraft operations for multiple airlines in just one single interface. Check-in, baggage processing, load control and special services can be handled quickly and seamlessly, according to airline-specific rules, providing passengers with a complete customer service. And with accurate real-time data sharing, aircraft management can be performed remotely or on mobile devices using Amadeus’ flight management software.
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Payment & Administration Tools
Amadeus payment and administration tools facilitate airports and airport stakeholders to accurately and securely bill for all airport services provided. Thanks to sophisticated tracking, Amadeus’ robust invoicing system helps ensure revenue leakage is minimised and payment delays are reduced. In addition, airports will now have more control to monitor the quality of the services they provide.
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