European Ground Handling Services for Airports

Aviapartner is one of the leading independent providers of ground handling services across 37 airports in 6 European countries.

  • Since 1949 one of the leading European independent providers of ground handling services.
  • Across 37 airports in Belgium, France, Spain, Germany, Italy and the Netherlands.
  • Employs around nearly 6000 staff serving needs of 30 million passengers.
  • A wide range of services to over 400 passenger and cargo airlines.
  • Ramp handling for 300,000 aircraft movements.
  • Cargo handling for around 1 million tons of cargo each year.
  • IT capabilities, enabling us to deliver unparalleled service quality and flexibility according to the needs of each airline.
  • Supported by numerous quality certifications and airline awards.

Company Profile

  • Ground Handling

    Passenger services

    • Reservations and ticketing
    • Check-In services and Departure Control Systems
    • Arrival and Departure services (including transfer and close-out)
    • Boarding assistance
    • Special assistance for passengers with reduced mobility and for unaccompanied minors
    • Baggage services and lost and found baggage services

    Ramp services and traffic operations

    • Ramp Handling:
      aircraft loading and unloading, pushback and towing, headset, marshalling, toilet and water services, ground power, airstart, cleaning, de-icing,  passenger ground transportation, crew transport, freight and baggage transfer, loading of catering, etc.
    • Traffic Operations:
      flight documentation and planning, crew briefing, weight and balance, load plan and load sheet, ground to air communication, flight supervision
  • Cargo Services

    We are serving cargo stations in Europe.

    • Cargo terminal operations
    • Warehousing and inventory control, cargo security
    • ULD build-up and breakdown
    • Dangerous goods and live animal handling
    • Documentation for import and export, customs clearance
    • Cargo transport to/from aircraft, tracing, airfreight trucking services
    • Cargo Service Center representing more than 115 stations throughout Europe for cargo import truck handling
  • Executive Aviation

    Aviapartner provides ground handling services to operators and executives who rely on corporate or private jets. Our people deliver a highly personalised service for passengers and crews.

    The services we provide are:

    • Domestic & international handling
    • Fast turnarounds
    • Passenger & crew assistance
    • Airport & airway slot coordination
    • Flight planning & weather – NOTAMs
    • Traffic rights & landing permits
    • Aircraft charter reservation
    • Catering arrangements
    • Hotel & restaurant reservations
    • Limousine & car rental
    • Customs & immigration assistance
    • Change aircraft charter reservation (by aircraft & helicopter charter)
    • Fuelling and fuelling arrangements
  • Training / Aviapartner Academy

    The Aviapartner Academy is the ideal partner for training on aircraft- and cargo-handling. Our trainers are all highly qualified and have a large experience in the handling-business.

    We can offer training in the following areas:

    For more information or specific requests, please contact:
    Manuela Bassi
    Aviapartner Group Training Coordinator
    Phone: + 39 346 0655897


Aviapartner Holding
Brussels National Airport
Main Terminal - 5th floor
  • +32 2 723 03 83