BAA Airports Limited

BAA Airports Limited

The Worlds Leading Airport Company

BAA is a leading airport operator. We operate our airports in a way that seeks to meet the needs of passengers and airlines while at the same time providing an appropriate return on investment.

We are regulated on prices by the Civil Aviation Authority (CAA) and the Competition Commission and by the Government and the CAA on all aspects of safety and security. We have a clear accountability to both public duty as well as to our passengers and our shareholders. BAA is owned by ADI Limited, a consortium led by Grupo Ferrovial, and also including Caisse de depot et placement du Quebec and GIC Special Investments.

We know that BAA is, and must be, a responsible custodian and developer of public assets, a good employer, a co-operative partner with government, an equitable partner to airlines, and a good neighbour in the communities where our airports are located, as well as an excellent business.

Company Profile

  • What we do

    BAA is a leading airport company and at the heart of a very complex business.

    We are involved in almost every aspect of the day-to-day running of six UK airports. We are considered a world leader in security and almost half our staff work in this area. We were also first to introduce 100% hold baggage screening at our airports.

    We are one of the largest commercial landlords in the UK, providing more than 1 million sq ft of commercial accommodation for around 900 airport retail organisations. We are one of the construction industry's largest clients, continually investing in new, often state-of-the-art buildings.

    We have our own 460-strong fire team to provide airside support across our airports.

    In whatever we do, we try to minimise our environmental impact and to be one of the leading companies in corporate responsibility.

    Thousands of people keep BAA running smoothly at our locations around the world. Supporting our dedicated teams are our management: the Board, Executive Committee and airport management. These individuals give our company strategic direction and, ultimately, aim to keep our customers and investors happy. We work closely with travellers to make sure we're giving them what they want. In fact, we conduct surveys to find out the views of about 70,000 passengers a year.


  • Who does what

    Running airports is a complex business and we need to work in partnership with many other organisations to deliver a high-quality service. For an at-a-glance guide to who does what, take a look around our interactive airport.


    • Responsible for checking passengers in, delivering hold baggage to its final destination, cargo, providing and fuelling aircraft, boarding passengers, passenger safety and on-board catering.

    Civil Aviation Authority (CAA)

    • Controls all flightpaths and aircraft routes at UK airports, and regulates airlines, airports and NATS air traffic services. The CAA also sets airport charges at the London airports.

    Commercial services

    • Individual businesses provide catering, shopping, car hire, car parking and banking services.

    HM Revenue & Customs

    • Controls the import and export of goods, and prevents illegal activities such as drugs, tobacco and alcohol trafficking and trades in endangered species and child pornography.

    UK Border Agency

    • Responsible for passport control and deciding who can enter the country. This service also deals with any deportation or asylum issues.


    • Looks after air traffic control and management, ensuring aircraft flying in UK airspace and over the eastern part of the North Atlantic are safely separated.

    Public transport operators

    • Many independently run bus, coach, taxi and rail companies provide connections to and from our airports

  • Our performance

    We're always aiming to provide a world-class service to our passengers and airlines. Here you can find out how we're doing in key areas.


    • Our monthly news releases on air traffic cover the number of passengers we serve and the number of air transport movements.


    • BAA delisted from the London Stock Exchange on 15 August 2006 and is now owned by Ferrovial.

    Customer service

    • We're always striving to exceed our customers' expectations.

    Corporate responsibility

    • Every year we report on our sustainability performance. This data and our performance is verified by independent consultants in Environmental Resource Management (ERM).


    • Our three London airports are price-regulated by the Civil Aviation Authority and the Competition Commission. Performance is reported to our regulator annually.


Company News

  • Worlds Leading Airport Company

    Singapore Airlines has unveiled its brand new SilverKris Lounge at Heathrow, following the airline’s recent move into Heathrow’s Terminal 2.Designed by renowned architectural and interior design firm ONG&ONG, the new Heathrow SilverKris Lounge for First …
  • The Worlds Leading Airport Company

    41,000 additional local jobs with expansionUp to 31,000 fewer local jobs than today without expansion Less noise than today£112-£211bn of economic benefits overall The independent Airports Commission has assessed …
  • The Worlds Leading Airport Company

    Her Majesty The Queen and The Duke of Edinburgh will today officially open the new Terminal 2: The Queen’s Terminal, almost 60 years after HM opened the original Terminal 2: The Queen’s Building. …
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  • The Worlds Leading Airport Company

    Heathrow data to the Airports Commission independently verified by the regulatorBetween 28% and 45% fewer people affected by noise using the Mayor’s preferred measureBetween 15% and 21% fewer people affected by noise against Government’s preferred …
  • The Worlds Leading Airport Company

    Heathrow will today launch a twelve week consultation with local residents and businesses, asking for their views on how Heathrow should shape a proposed compensation package in the event of a third runway. …
  • The Worlds Leading Airport Company

    Passenger numbers continue upward trend, despite economic uncertainty 9.1 million passengers passed through BAA’s five airports in June 2012, up 0.7% on June 2011. This included an increase of 1.6% at Heathrow …
  • The Worlds Leading Airport Company

    9.6m passengers passed through BAA’s five airports in July 2012, down 4.1% on July 2011. This included a drop of 4.4% at Heathrow to 6.6m passengers.  The drop was more pronounced in …
  • The Worlds Leading Airport Company

    Having carefully considered the Court of Appeal’s recent ruling, BAA has decided not to appeal to the Supreme Court and is now proceeding with the sale of Stansted Airport. We still believe that …
  • The Worlds Leading Airport Company

     Passenger numbers rise in February 7.3m passengers travelled through BAA’s airports in February, a rise of 2.5% on the previous year. Heathrow demonstrated resilience with nearly 4.8m passengers passing through the airport’s …
  • The Worlds Leading Airport Company

    BAA (SP) Limited, the owner of BAA’s two London airports of Heathrow and Stansted, today announces its results for the year ended 31 December 2011. Heathrow operating at full capacity as it …
  • The Worlds Leading Airport Company

    BAA’s airports served just over 8 million passengers in December, an increase of 12.7% on the same month in 2010. This increase was mainly attributable to the impact of snow in December …
  • The Worlds Leading Airport Company

    Strong summer culminates in record August for Heathrow. Heathrow handled 6.6 million passengers in August 2011, up 0.7% on the previous year and the airport’s busiest ever August. In another August record, an …
  • The Worlds Leading Airport Company

    BAA welcomes the Committee’s conclusion that the Government should play a greater role in providing investment and coordination during weather-related disruption to the UK transport network. Several of the Committee’s recommendations …
  • BAA - The Worlds Leading Airport Company

    Air Traffic Control organisations across Europe have signed an agreement signalling the route towards single, unified airspace which could cut delays and costs to airlines. The Single European Sky will …
  • The Worlds Leading Airport Company

    BAA has today welcomed news that the government is to move swiftly to reform economic regulation of airports. Transport secretary Philip Hammond today published a statement saying the government would proceed with updated …
  • The worlds leading Airport company

    BAA is pleased to announce that Rachel Lomax and Professor David Begg have joined the Board as Non-Executive Directors. Rachel Lomax has 40 years’ experience in policy making, at the heart …
  • The worlds leading Airport company

    BAA is calling on the UK government to cut aviation tax after the Irish finance minister announced a 70 percent reduction to air passenger duty (APD) in a bid to support tourism. …
  • The worlds leading Airport company

    BAA (SH) plc, the holding company for BAA (SP) Limited and its subsidiaries that own BAA's London airports Heathrow and Stansted, today announced that it has successfully placed a £325m bond issue …
  • The worlds leading Airport company

    BAA is to appeal to the Supreme Court in the next stage of the legal process surrounding the Competition Commission's investigation of its airport ownership. The Court of Appeal today overturned …
  • The worlds leading Airport company

    BAA today announces that it has agreed to sell its interest in Naples International Airport to an entity controlled by F2i SGR SpA, an Italian infrastructure fund, for €150 million. BAA owns …
  • The worlds leading Airport company

    BAA today announces that it has successfully placed a £400 million Sterling Class B bond, with a 2018 maturity and a fixed annual interest coupon of 6.25%. The company …
  • The worlds leading Airport company

    "We are pleased to see the Transport Secretary’s announcement today setting out his approach to reforming the economic regulation of airports. Today's announcement reflects the very constructive consultation process undertaken by the …
  • The worlds leading Airport company

    BAA today announces the sale of its US retail management contracts business for USD 50m (GBP 32m) to AMU Holdings Inc., a wholly-owned subsidiary of Prospect Capital Corporation. The sale reflects …
  • The worlds leading Airport company

    Print this page (Javascript disabled - please use File>Print) Email this page <a id="emailA" href="mailTo:?subject=Page from website&body=We notice that you have javascript disabled. Therefore we cannot …
  • The worlds leading Airport company

    Heathrow updates local residents …
  • The worlds leading Airport company

    22 June 2010Further to the announcement by BAA on 27 April 2010, reporting the sale of its 50% stake in the Airport Property Partnership (APP) to SEGRO plc for £244m, the company …
  • BAA Airports Limited News - November 2009

    09 November 2009BAA traffic commentary: October 2009 Traffic at all seven UK BAA airports fell 1.4%, the best performance since June 2008Heathrow traffic up 1% on last yearGatwick recorded first year on year growth since May …
  • BAA Airports Limited News

    10 September 2009Heathrow recorded its busiest ever August – up 0.3%Edinburgh Airport grew for fifth consecutive monthGroup wide traffic declined 3.1% and outlook for remaining months of 2009 is challenging Heathrow Airport handled 6.4 million …
  • BAA Airports News - July 10, 2009

    10 July 2009Declines continue to reflect difficult economic circumstances, but underlying airport traffic trends improving Best underlying group figures since September 2008Edinburgh Airport traffic grows for third consecutive monthHeathrow’s network strength remains evident BAA traffic …
  • BAA Airports News - June, 9 2009

    09 June 2009Tuesday 9 June 2009 - BONN, Germany - Airlines belonging to the Aviation Global Deal (AGD) Group have returned to Bonn with the next version of their proposal for how international aviation emissions …
  • Edinburgh Airport moves into top gear with new £10m car rental centre

    Rally driver and TV presenter Penny Mallory will open the new £10 million centre at Edinburgh Airport, which brings together all of the airport's car rental companies under one roof. Built by Keir Group, the …
  • £million upgrade for Stansted fire service

    At a special ceremony held at the airport, BAA’s Chief Executive Colin Matthews cut the ribbon to open the new fire station extension and welcomed the arrival of three state-of-the-art fire fighting vehicles. The extension …
  • Aberdeen Airport expands it's training potential

    Offered through leadership consultants’ On Purpose co-designed with BAA Aberdeen’s Fire Service, the experience is designed to give managers and leaders from across the spectrum of industry a better understanding of the behaviours and trust …

Contact Company

234 Bath Road
Hayes, Middlesex
United Kingdom
  • +44 (0)141 585 6000